Extra Space Storage

4.9
1221 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 465 W 150th St in New York, NY today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
465 W 150th St, New York, NY
10031, United States

Hours

Reviews

4.9
1,221 reviews
5 stars
1,143
4 stars
36
3 stars
16
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Arly, Kia, and Robinson for their exceptional service.

Facility Cleanliness

The storage facility received positive remarks for being clean, well-maintained, and organized, contributing to a pleasant customer experience.

Mixed Experiences

While most reviews were positive, there were a few mentions of negative interactions with staff, indicating inconsistency in customer service.

Efficiency

Customers appreciated the smooth and efficient process of renting units, with many noting how quickly their needs were addressed.
  • RM
    Raquel Morales
    Dec 26, 2025
    5.0
    Nice clean facility, staff is very knowledgeable and friendly. I recommend 100%
  • KP
    karina pena
    Dec 16, 2025
    1.0
    Usually when I go in to the office I'm well received by the reps there but today I went to the office to clear up a question I had and the manager responded in a very matter-of-fact tone and I proceeded to go to my unit and I received a call from her (the manager) asking what my name was that she is giving me a courtesy call regarding a balance that did not exist had she done her due diligence she would have realized there wasn't any balance to harass line my about. I think her promotion needs be re-evaluated it seems she is abusing her position to harrass clients and no one should have to be treated that way after spending our hard-earned earned money with extra space storage not sure what her name is but our interaction was on Tuesday Dec 16th around 2:30
  • MX
    Mike Xu
    Dec 15, 2025
    5.0
    Robbie provided excellent service and was extremely helpful throughout the entire process. He was professional, patient, and made everything clear and easy. I really appreciate his support and the great customer experience he delivered. Thank you, Robbie!
  • KM
    Kimberly Maria
    Dec 15, 2025
    5.0
    Destiny and Robby were absolutely amazing! They were quick, professional, and made the entire process so easy from start to finish. Both were incredibly kind, helpful, and welcoming, which made a stressful task feel effortless. I truly appreciate their great customer service and would highly recommend this location because of them!
  • AG
    April Geiger
    Dec 7, 2025
    5.0
    We couldn't have asked for a better experience finding a storage unit. Arly was exceptionally helpful. Her professionalism was stellar, and she guided us through the options with such grace. We especially appreciated that she was very polite and patient, ensuring we didn't feel rushed while showing us various units. She is a fantastic representative of this business! Thank you, Arly!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.