Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 3330 Broadway in New York, NY today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, security access to your floor only and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
964 reviews
5 stars
908
4 stars
30
3 stars8
2 stars5
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Alex and other staff members received high praise for their helpfulness, professionalism, and attentiveness, creating a positive customer experience.
Facility Condition
The storage facility is noted for being clean and well-maintained, although some customers expressed concerns about temperature control and ventilation.
Pricing Issues
Several reviews mentioned dissatisfaction with frequent price increases, leading to frustration among long-term customers.
Staff Efficiency
Customers appreciated the quick and efficient service provided by staff, particularly during the move-in and move-out processes.
Overall Experience
Many customers reported a highly positive overall experience, recommending the facility for its friendly staff and good service.
- KSKayla Strickland3 days ago5.0Alex was super informative, friendly, and overall extremely helpful. Opening and closing an account was the easiest process with him. Definitely recommend this location for convenience/ease.
- AGAlicia GonzalesNov 13, 20252.0Walk up building. Elevator is only available with office dude. Access time is only during office time so there’s only a small window every day to try to get in. 6pm is ridiculous as a closing time. Also street door doesn’t actually lock. The unit was twenty bucks for like six months then more than doubled to $50 for the smallest floor bound locker. All around difficult place when their location was a good idea but there’s no point if I can’t access my supplies, tools or projects.
- DSdavid scottOct 27, 20255.0Courtesy and professionalism at its finest. Could not have asked for a better experience 👍🏿
- TBTito BalbiOct 22, 20255.0El muchacho de aquí es lo mejor del mundo! Lo quiero cómo si fuera hijo mío!! Gracias Alex por siempre ser una gran ayuda
- MCMina CooperOct 18, 20255.0Both Alex and Robby were super helpful both moving in and out. Many thanks to them! Setting the unit up and payment was transparent. For this location do note that there is no elevator just for you heading up (of course there is a freight elevator whenever you need to move stuff!). The location is clean and safe.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves New York residents near Upper Manhattan, Harlem, Morningside Heights, Hamilton Heights, and Sugar Hill.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Broadway and W 134th St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Columbia University.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open Monday through Saturday from 9:30 AM to 6:00 PM, and on Sundays from 10:00 AM to 4:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 3330 Broadway, New York, NY 10031.
What types of storage units and services does Extra Space Storage offer?
Extra Space Storage offers a large selection of self storage units including indoor and non climate controlled units, packing and moving supplies, and services like online payments, package placement, and deliveries accepted.
Is there an on-site manager available at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist you with your storage needs.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit by visiting their online reservation link: https://www.extraspace.com/storage/facilities/us/new_york/new_york/1000000946/
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are moving and packing supplies available for purchase at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies including boxes, both online and at the local facility.
Is Extra Space Storage near any notable colleges?
Yes, Extra Space Storage is located close to Columbia University, making it convenient for students and staff needing storage.
What nearby places can help me find Extra Space Storage?
Nearby landmarks include the intersection of Broadway and W 134th St, the community health centers like NewYork-Presbyterian Ambulatory Care Network - West Harlem, and supermarkets such as CTown Supermarkets.
Are there any nearby restaurants or services I might visit before or after my storage visit?
Yes, near Extra Space Storage you can enjoy dining options such as Manhattan Fish Market, Mofongo Del Valle, and Bus Stop Diner, as well as access services like automotive repairs at CJV Auto Repair & Auto Body.