Business Details
About
Self-Storage FacilityWarehouse Storage Facility
Storage Post New Rochelle is the one-stop shop for all your self-storage needs. With storage units ranging from 5x5 lockers to 10x20 XL units, we also offer premium amenities like climate-controlled storage, online bill pay and daily access. Our digital security system and 24hr video surveillance help keep your stuff safe, while our selection of moving supplies and helpful, friendly staff can help you find the perfect solution for your storage needs.
Details
- Credit cardAvailable
- DebitAvailable
- On-site parkingAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
229 reviews
5 stars
176
4 stars
22
3 stars3
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tanaysha received numerous positive mentions for her helpfulness and friendliness, contributing to a smooth customer experience.
Facility Issues
Several customers reported problems with the facility's layout, including limited loading dock space and confusing access routes.
Security Concerns
There were serious complaints about theft and inadequate response from management regarding stolen items, leading to a lack of trust in the facility's security.
Cleanliness
The facility was generally described as clean and well-maintained, with many customers appreciating the tidy environment.
Staff Professionalism
While many staff members were praised for their professionalism, there were notable complaints about specific employees' attitudes and customer service.
- BGBanai GraceNov 14, 20255.0I worked with a supervisor named Eric. He went above and beyond to manage my account and make sure ALL my storage needs were met during a very tough time. I felt treated very well as a customer.
- LLLennNov 5, 20255.0First and foremost I would like to say, Miss Kendra has been nothing but the best of help in terms of her knowledge and concerns for the facility. I highly recommend this facility if you’re looking for cleanliness, respect and safety of your goods. It’s a 10/10 for me!!
- HRHolly RiosOct 10, 20255.0Kendra from 363 Huguenot Street in New Rochelle is very sweet and and pleasant to talk to. I am happy that I switched from Cube Smart.
- JRJavier RodriguezAug 6, 20255.0great attention!
- RLRocio Lainez-MonrealJul 30, 20251.0The location only has two loading docks. No room or additional parking. If both loading docks are being used, one has to park on street, probably a whole block away and schlep their stuff down the street or unload curbside and hope nobody steels it. Extremely inconvenient. Online sign up was an absolute waste of time. They promised me easy access to my unit without having to see front desk staff. Then to get my boxes to my unit I had to learn how to bypass a large staircase on wheels!!! The only moving space was a 3ft wide between the staircase and the wall, if that. This has been by far the worse storage facility I’ve ever encountered.
Frequently Asked Questions About Storage Post Self Storage
What are the operating hours of Storage Post Self Storage in New Rochelle?
Storage Post Self Storage in New Rochelle is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 4:00 PM.
Where is Storage Post Self Storage located?
It is located at 363 Huguenot St, Westchester, New Rochelle, NY 10801, USA.
What types of storage units does Storage Post Self Storage offer?
They offer a range of storage units from 5x5 lockers to 10x20 XL units, including climate-controlled options.
What amenities and services are available at Storage Post Self Storage?
Amenities include climate-controlled storage, online bill pay, daily access, digital security, 24hr video surveillance, hand carts/dollies, on-site parking, indoor loading bays, and month-to-month rentals.
How can I make a reservation or book a storage unit at Storage Post?
You can book a storage unit online at https://www.storagepost.com/locations/new-york/westchester/new-rochelle.
What payment methods are accepted at Storage Post Self Storage?
They accept American Express, Cash, MasterCard, and Visa payments.
Does Storage Post Self Storage have on-site parking and accessibility features?
Yes, they offer on-site parking and have wheelchair accessible seating and restrooms.
Is Storage Post Self Storage in a location that is convenient for residents of nearby areas like Mamaroneck or Eastchester?
Yes, Storage Post serves nearby areas including Mamaroneck, Eastchester, Bronx Community School District 11, Mt Vernon, and New Rochelle, making it convenient for residents in these communities.
What are some nearby places of interest if I visit Storage Post Self Storage?
Nearby places include Mizani of New York (hair salon), Vanda Gallery (art gallery), and Casaroma Cafe (coffee shop), which you might want to visit before or after your storage visit.
Are there any local dining options near Storage Post Self Storage?
Yes, there are several nearby dining options such as Papa John's Pizza (pizza restaurant), Rangoli Indian Cuisine (Indian restaurant), and La Brisa Marina Corporation (Peruvian and Latin American restaurant).