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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Nanuet, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
1,523 reviews
5 stars
797
4 stars
345
3 stars
126
2 stars
65
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about poor customer service, including long wait times, unhelpful staff, and lack of follow-up on issues.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, many reviews noted difficulty in finding assistance when needed.
Installation Issues
Several customers reported significant problems with installation services, including missed appointments, poor communication, and unresolved issues.
Product Availability
Customers expressed frustration with items being out of stock and difficulties in obtaining specific products.
Store Experience
Mixed reviews on the store environment; some found it clean and organized, while others noted issues with staff availability and service.
- JDJames Dowles1 day ago5.0From the guys trying to sell me solar panels to the young woman who helped me find polish, they all were very courteous and just plain nice to chat with. Super helpful. My daughter and I are building a powder puff race car (Girl Scout equivalent of Pine Wood Derby) and they were super helpful finding some unique parts
- MPMeg PatelJan 2, 20261.0The company that Lowes hired to have my flooring installation was great, but Lowes themselves are not the best. 1st the woman on the phone that signed me up for the financing said she would do it for 24 months and they only did it for 12 months. When I called an emailed I did not receive any responses regarding the financing, where now I'm paying for the flooring for 12 months financing. I'm supposed to get a significant refund for my flooring and it's been over a month and I still haven't heard back. When I went to the store the manager which I had to wait on for 1/2 hour to come to customer service said they don't have a check for me. This store has THE worst service when it comes to big projects. I wouldn't recommend using this Lowes for big projects.
- VRvahid rostamiDec 30, 20251.0Stay away from CRST Home Solutions, Lowe's installation services! I contracted this work through Lowe's, and it has been a complete nightmare with CRST Home Solutions (ironically named – there was no "solution" here). The installers never showed up for the original appointment. They rescheduled for the next day but pushed it out two weeks later – and again, no one showed up. After that, zero communication from them about how (or if) they planned to resolve it. I called the following day and waited over 30 minutes on hold just to speak to someone. They rescheduled yet again, but there's no guarantee the work will ever get done. I've now wasted multiple days waiting, with no reliable service in sight. I'll update this review if the job is ever completed (doubtful at this point). It's a real shame that Lowe's is damaging its reputation by partnering with unreliable and underqualified contractors like CRST Home Solutions. Many other customers report similar issues – repeated no-shows, poor communication, and endless delays. Save yourself the headache and hire a local independent contractor instead.
- JCJulie CappuccilliDec 29, 20255.0Patrick at the Pro Desk is so helpful. Very professional and courteous. Takes the time to answer all of your questions and definitely knows his job very well. He is always greeting the customers as they come in to the store and has a great disposition and personality.
- FFFancy FeastDec 28, 20255.0Quick easy and efficient in and out stop along the way
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Nanuet, NY?
Lowe's offers hardware products, paint, appliances, flooring, home décor, tools, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more for both beginners and professionals.
What are the store hours for Lowe's Home Improvement in Nanuet, NY?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays. Holiday hours may vary with some days closed or reduced hours.
Does Lowe's in Nanuet offer in-store pickup and delivery services?
Yes, Lowe's in Nanuet offers both in-store pickup and delivery services for customer's convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's provides various installation services including appliances, flooring, doors, cabinets, HVAC, roofing, and more to assist customers with home improvement projects.
Are there free delivery or shipping options available at Lowe's?
Lowe's offers free delivery, free haul away, free shipping, easy returns, and easy exchanges as special services.
Is Lowe's Home Improvement located near any convenient fuel or automotive services?
Yes, Lowe's is near Costco Gasoline and Costco, which offer gas stations and wholesale shopping. Additionally, automotive repair services like T and E Auto Body and Precision auto service and repair are nearby, helpful for errands around your home improvement visit.
What nearby medical facilities are close to Lowe's Home Improvement in Nanuet?
Nearby medical facilities include Northeast Orthopedics and Sports Medicine, SportsCare Physical Therapy, Barry Kraushaar, MD, Jason Fond, MD, and Jonathan Beekman, PA, providing easy access to healthcare services while shopping at Lowe's.
Are there any religious or cultural landmarks near Lowe's in Nanuet?
Yes, the Novo Diveevo Monastery - St. Seraphims, a notable convent and monastery, is located nearby and can be a place of interest before or after visiting Lowe's.