Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 30 N West St in Mt Vernon, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, military discount, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,012 reviews
5 stars
962
4 stars
34
3 stars2
2 stars4
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff, particularly Irene and Joshua, for their exceptional customer service, patience, and helpfulness.
Facility Condition
Customers consistently noted that the storage facility is clean, well-maintained, and secure.
Pricing Issues
Some customers expressed dissatisfaction with pricing practices, citing unexpected increases and issues with refunds upon contract termination.
Staff Professionalism
Many reviews highlighted the professionalism and knowledge of the staff, contributing to a positive rental experience.
Overall Experience
Overall, customers reported a positive experience with the service, recommending the facility for its friendly staff and efficient processes.
- KMkirk MclarenNov 8, 20255.0I’ve had three units here and it’s been a great experience. The staff is always friendly and helpful, the facility is super clean, and access is easy — even with a truck. Definitely one of the best storage locations I’ve used.
- HPHenry PerezNov 7, 20255.0I had a great experience at the Extra Space Storage in Mt. Vernon thanks to Irene and Ray. Both of them provided excellent customer service — friendly, professional, and very helpful from start to finish. They took the time to answer all my questions and made the entire process quick and easy. It’s rare to find people who genuinely care about their customers, but Irene and Ray definitely do. I highly recommend this location to anyone looking for great service and peace of mind with their storage needs.
- JFJESUS FNov 7, 20255.0I had a great experience the Manager Irene and Raymi help with my storage unit and also offer extra help to ensure I get the best service possible
- RVRamon VargasOct 30, 20255.0Raymi was very reliable and informative. I would definitely recommend.
- WLWendy LevinsonOct 20, 20251.0This company is dishonest, period. I rented a small unit at $89 per month, but was never told it was a promotional rate. In short order, the $89 doubled to $168 in 4 months and then $262, 4 months later. I am a person with disabilities and would have never bothered to put my stuff in storage if I knew in LESS THAN 1 YEAR, I would be paying close to $300 per month for storage. Robbery, had trouble at every turn just getting my stuff out, from issues with the entry and elevator codes to having trouble getting a human on the phone (you could only if you say you're a new customer, otherwise you are disconnected). Great at the bait & switch and a total rip off!! Who treats customers this way? Over $2000 spent for absolutely no reason. Do not do business with these ppl.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Mt Vernon, Sunset Hill, Southeast Yonkers, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of N West St and Oak St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Sarah Lawrence College.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection including climate-controlled and standard units, drive-up access, and units suitable for vehicle storage.
Does Extra Space Storage sell packing and moving supplies?
Yes, they offer moving and packing supplies including boxes available for purchase both online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa for payments.
Is there a manager or staff available on-site?
Yes, Extra Space Storage has a manager living on site and helpful staff to assist customers during office hours.
Where is Extra Space Storage located?
Extra Space Storage is located at 30 N West St, Mt Vernon, NY 10550, near the intersection of N West St and Oak St.
Is Extra Space Storage close to any colleges?
Yes, it is close to Sarah Lawrence College, making it convenient for students to use storage services.
What nearby transportation options can help me reach Extra Space Storage?
Fleetwood Train Station is nearby, providing convenient public transit access for customers visiting Extra Space Storage.
Are there car rental or automotive services near Extra Space Storage for moving needs?
Yes, Hertz car rental and several auto repair shops like Surgical Auto Repair and Star Auto Body are nearby, which can be helpful if you need transportation or vehicle services during your move.
What local eateries can I visit near Extra Space Storage?
Nearby options include OoohSoGood Comfort Food and UFC-Unidentified Flying Chickens MV, perfect for grabbing a meal before or after your visit.