Store your belongings at Extra Space Storage on 320 Washington St in Mt Vernon, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, warehouse space available, vehicles are allowed in drive-up units, solar site, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Eddie and Parrish, received high praise for their helpfulness, professionalism, and attentiveness, making the storage experience smooth and enjoyable.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Pricing
Customers appreciate the competitive pricing and value offered, often highlighting it as a key reason for choosing this storage facility.
Staff Knowledge
Many reviews commend the staff's knowledge about storage options and their ability to answer questions thoroughly, enhancing customer confidence.
Overall Experience
The majority of customers report a very positive overall experience, with many recommending the facility to others.
FS
Fabian Steadford
1 day ago
5.0
Parrish has great customer service
DW
Dwayne Williams
Nov 11, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I had an excellent experience at Extra Space Storage in Mount Vernon! The staff here are always professional, but I especially want to give a big shoutout to [ Eddie ]. From the moment I walked in, they were friendly, patient, and extremely helpful. They took the time to explain everything clearly, answered all my questions, and made sure I got the perfect storage unit for my needs.
It’s not often you come across someone who truly cares about customer service the way they do. The facility is clean, secure, and well-maintained — but it’s the great customer service that really makes the difference. I’d definitely recommend this location to anyone looking for storage.
AS
Adraine S.
Nov 11, 2025
4.0
I like this ESS location. It's pretty clean and tidy. Additionally, the Customer Service Rep-Parrish is very knoweledgeable and helpful. I would recommend this place to others.
JB
Juice Black
Nov 10, 2025
5.0
Great customer service
LL
Lamp Lighter
Oct 28, 2025
5.0
The man in the office, Eddy, made everything go perfectly. Explained options and toured us around. He made the experience 10/10.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Mount Vernon customers, including those in Oakwood Heights, Village of Pelham, Southside, and Wakefield.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Washington St and S Columbus Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Mt Vernon?
Extra Space Storage in Mt Vernon is accessible daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Mt Vernon, NY?
Extra Space Storage is located at 320 Washington St, Mt Vernon, NY 10553.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up access units, climate-controlled units, non-climate controlled units, and vehicle storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies including boxes available online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept AMERICAN EXPRESS, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Are there any holiday closures at Extra Space Storage?
Yes, Extra Space Storage is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Day (Jan 1), and July 4th.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at extraspace.com for the Mt Vernon location.
What nearby self storage facilities are close to Extra Space Storage?
Nearby self storage options include Life Storage and Value Store It Self Storage Mt Vernon, which might be alternatives if Extra Space Storage is full or for comparison shopping.
Are there convenient food options near Extra Space Storage?
Yes, nearby eateries include The OX Box Kitchen, Woodside Bar and Grill, Pizza Bella, and Real Rock Bar & Grill where you can grab a meal before or after your visit.
What local services can customers access near Extra Space Storage?
Nearby services include gas stations like Hameed & Sons Petroleum and Amoco, laundry at Columbus Cleaners & Laundry, and automotive repair at J and R Carburetor Auto Repair, useful for customers combining errands.