Raymour & Flanigan Furniture and Mattress Store

4.6
2111 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 66-26 Metropolitan Avenue in Middle Village, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
66-26 Metropolitan Avenue, Middle Village, NY
11379, United States

Hours

Reviews

4.6
2,111 reviews
5 stars
1,742
4 stars
185
3 stars
56
2 stars
29
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.

Delivery Issues

Several reviews highlighted problems with delivery, including damaged items and poor communication regarding delivery schedules.

Sales Experience

Customers reported positive experiences with sales representatives who were patient and attentive to their needs.

Product Quality

The quality of the furniture received positive mentions, with customers appreciating the durability and aesthetics of their purchases.

Communication Problems

Some customers expressed frustration over lack of communication regarding order status and delivery timelines.
  • TG
    thomas golero
    6 days ago
    4.0
    Good customer service, fair prices but need to stop trying to sell service plans.
  • DB
    Dzonik Bangiyev
    Dec 31, 2025
    5.0
    I went into the location not a single sales rep fretted me at the door. I walked around the store looking at the furniture Aggy greeted me towards the end of the store. Apologized and help me pick out furniture at the best rates for my home. I couldn’t be any happier thank you Aggy
  • SC
    Sashia Coquel
    Dec 23, 2025
    1.0
    Horrible experience !!! Do not come here please
  • KS
    Kiara S
    Dec 18, 2025
    1.0
    On November 28th 2025 me and my family went into this location looking to purchase a new couch. We ended up purchasing the Bayside 4pc sectional because it was of good quality and that it was the ‘Bentley’ of couches due to the lifetime warranty on the couch frame and it being able to last about 15-20 years. In addition, the couch was everything we wanted with good reviews from the salesperson as well. We were also told that we can have the couch delivered on a specific day, as long as we call 3-4 days before the scheduled day. Fast forward to December 15th, we requested to have the couch delivered on Thursday, December 18th. They started preparing for the shipment. The next day on the 16th, we were notified through phone call that TWO of the couch pieces were damaged(they did not clarify how) but that they were still able to ship out the OTHER TWO pieces while they wait for replacements. We said okay because it’s better to have half a couch then no couch at this point. Then today, December 18th we received another call from the delivery person and he tells us that only ONE section( the armless loveseat) of the couch was shipped out and no one knows what happened to the second section that was supposed to accompany it. It is now a week away from Christmas and we are not sure if we will have furniture for our guests come Christmas Day. It’s just really sad that no one is answering the phone at this location and we’ve been calling since 12pm EST. It feels as though this company and their delivery people do not care about their customers once things are already paid for.
  • IR
    I R
    Dec 8, 2025
    4.0
    The delivery person, who also handled the installation, did a poor job. They failed to use all the necessary screws, causing the bed to collapse a few weeks later. I had to reinforce it myself with additional wood and screws.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 66-26 Metropolitan Avenue, #730, Middle Village, NY 11379, USA.

What are the store hours for Raymour & Flanigan Furniture and Mattress Store?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.