Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(572 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 901 Middle Country Rd in Middle Island, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
901 Middle Country Rd, Middle Island, NY
11953, United States

Hours

Reviews

4.8
572 reviews
5 stars
532
4 stars
22
3 stars
2
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Genevieve consistently received high praise for her friendly, knowledgeable, and accommodating service, making customers feel valued and supported.

Facility Cleanliness

The storage facility is frequently described as immaculate, well-maintained, and secure, contributing to a positive customer experience.

Professionalism

Customers noted the professionalism and attentiveness of the staff, particularly Genevieve, who effectively addressed their needs and concerns.

Overall Experience

Many reviews highlight a stress-free and enjoyable experience, with customers expressing satisfaction and a willingness to recommend the facility.
  • AD
    AJ DESIGN
    Feb 14, 2026
    5.0
    Love this place... Genevieve is such a great help any time I need her. Always a bright smile each time I come in. Thanks for always having Extra space for me when I need it.
  • NG
    Natasha Ghatta
    Feb 7, 2026
    5.0
    Genevieve was great to work with in regards to transferring my storage unit today! I highly recommend Extra Storage unit.
  • TD
    Todd Drewel
    Feb 7, 2026
    5.0
    Literally the best storage ever! They are so helpful and nice, never had an issue they are always will to assist with whatever you need. Genevieve has been so great with our move in and was very welcoming. Thank you Extra Space!
  • DS
    danny slavin
    Feb 3, 2026
    1.0
    Upon your rental agreement they ask for a 5 star rating to boost there google standings. Sorry my 5 stars no longer apply. I have been a on time auto paying customer since 3/25. They continue to jack my rates up on an almost bi monthly basis. There intro rates are to get you in the door and bamboozle you into thinking they will stay that way. And since ppl will find it hard to move out, they hold you over a barrel to pay. Good ol bait and switch! Disgusting. My unit has increased by 30% in less then one year. Shame on Extra Space. Also your "Market Conditions" excuse is a terrible one at that being you have empty units and plenty of competition for less. Predatory practices! * I called your response number which only was an automated line. I had already prior spoke to management who lowered my rate by 20 bucks. Again, shameful.
  • OB
    Ozzi Boone
    Jan 23, 2026
    5.0
    Eugene, a customer service representative at Extra Space Storage, is wonderful—friendly, understanding, and always a pleasure to work with. Although I’ve been a customer longer than I initially expected, I’ve consistently had great experiences with the staff. Their professionalism and kindness truly make a difference.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: