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Find everything you need for home upgrades at Lowe’s in Medford, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,652 reviews
5 stars
855
4 stars
397
3 stars
139
2 stars
60
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unhelpful associates, and long wait times for assistance.
Order Fulfillment
Customers reported significant issues with order fulfillment, including delays, incorrect items, and problems with curbside pickup.
Store Cleanliness
Some customers praised the cleanliness of the store and the organization of products, while others noted issues with dirty items being delivered.
Staff Helpfulness
While some customers found staff to be friendly and helpful, many others experienced a lack of assistance and knowledge from employees.
- LALuis Arturo Reyes AlcantaraJan 5, 20264.0Este lugar de herramientas y otras cosas para consteuccion y arreglos de la casa y materiales en general tiene casi de todo lo unico que le falta es personal con quien consultar cuando te acude una necesidad de consulta tienes que caminar por todas partes para encontrar alguien que te ayude.
- JSjared somersDec 28, 20251.0Ordered online and the confirmation email sent to me said I could have curbside pick up. When going through to the next page there was no longer an option to do curbside pick up. I went inside to get my item from customer service and the associate assured me that someone would walk it out to my car. When the associate who was supposed to walk it out to my car got there he refused to deliver it to my car saying that it’s not the way I ordered the item.
- SLSem LionDec 26, 20251.0Due to the heavy snowfall, I temporarily parked in your parking lot. A bald snow removal worker in his forties used insulting and racist language towards me. I will come back tomorrow to file a physical complaint with the store manager about this incident. This situation is damaging to your store's corporate image.
- HHHarun HrnDec 26, 20251.0Due to heavy snowfall, I stopped at your Lowe's parking lot at 112 Medford at 11 PM for a short time. A bald employee in his 40s, who was responsible for snow removal, used racist and offensive language towards me because I don't speak English. I believe this situation damages the reputation of a corporate company like Lowe's, and I'm sharing this here. I hope you understand that this employee has anger management issues and that his behavior harms your corporate image, and that you will take appropriate action against him.
- LLLeeDec 22, 20251.0I chose one star because there’s no choice for zero star! After observing the customer service that my Sister had to deal with over the past month. I cannot believe if Lowe’s in Medford is still in business! After four weeks from the first day of delivery, my sister still does not have a working washer and dryer!! Lowe’s refuses to fix the problem. They keep telling her they’re gonna call back. My sister has tried to call the actual store manager, and they have made that impossible.!! I can go on and on about the store. I definitely do not recommend going to this Lowe’s whatsoever.. I’m so disgusted with the customer service in Medford that I don’t know that I will even ever go into another Lowe’s anywhere again!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Medford, NY?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more at Lowe's in Medford, NY.
What are the operating hours for Lowe's Home Improvement store in Medford?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many more to suit various home improvement needs.
How can customers return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by initiating online, and in-store returns require proof of purchase at customer service.
What payment options does Lowe's in Medford accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there services such as installation or assembly available at Lowe's?
Yes, Lowe's offers a wide range of installation and assembly services including appliance installation, flooring, cabinets, HVAC, roofing, and more.
Is Lowe's Home Improvement in Medford accessible and do they have parking?
Yes, Lowe's has wheelchair accessible parking and onsite parking available for customers.
What nearby dining options are available around Lowe's Home Improvement in Medford?
Nearby dining options include Pizza Hut Express, Wingstop, Starbucks, and Dairy Queen Grill and Chill Restaurant, great for grabbing a meal before or after your visit to Lowe's.
Are there convenient services like key or propane suppliers near Lowe's in Medford?
Yes, Minute Key for locksmith services and Blue Rhino Propane Exchange are nearby, offering additional convenience during your visit to Lowe's.
Which nearby facilities can assist with shipping or postal services near Lowe's?
UPS Access Point location and FedEx freight service are close to Lowe's, which can help with package shipping or pick up needs.