Business Details
About
Self-Storage FacilityWarehouse Storage Facility
Storage Post Long Island City is the one-stop shop for self-storage in North Queens. With storage units ranging from 5x5 lockers to 10x20 XL units, we also offer premium amenities like climate-controlled storage, online bill pay and daily access. Our digital security system and 24hr video surveillance help keep your stuff safe, while our selection of moving supplies and helpful, friendly staff can help you find the perfect solution for your storage needs.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.4
291 reviews
5 stars
210
4 stars
43
3 stars
13
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Santos and Carlos, for their helpfulness, professionalism, and friendly demeanor.
Facility Cleanliness
The facility is frequently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Security Concerns
Several reviews raised serious concerns about security, citing incidents of theft and inadequate surveillance in storage areas.
Access Hours
Customers expressed dissatisfaction with limited access hours, which have changed from 24/7 to more restricted times, making it inconvenient for some.
Pricing Issues
There are complaints about pricing discrepancies and unexpected rate increases, leading to frustration among customers.
- JWJoseph WoznikNov 11, 20255.0Front desk was very patient and willing to help, the controlled climate is great. Privacy wise 👍🏻
- TGTimothy GancarzNov 3, 20255.0Clean, proficient and friendly staff.
- BTBohemian TamalesNov 3, 20251.0I signed up with your company over the phone on October 27. During that call, I informed the representative that I would be moving in and signing my contract on Saturday, November 1. I paid over the phone in good faith, and the payment was successfully processed. However, when I arrived at 10 AM on November 1 with my movers, the facility was locked. The agent on the video system informed me that no staff were on-site because someone had called out. I explained that I had already scheduled and paid for movers, but she was dismissive and unhelpful, telling me to come back another day. To make matters worse, as I attempted to leave, I found myself locked inside the parking lot in 45° weather, waiting several minutes for someone to remotely open the gate. I also tried calling multiple times that day—both the local office and the main number listed on your website—but every call rerouted to the same location, which was closed. As of Monday, November 3, I have continued trying to reach someone, but no one answers. This experience has been extremely frustrating and feels deceptive. I have completely lost trust in your company. Since I never signed a contract and did not receive the service I paid for, I have filed a claim with my credit card company to reverse the charge. Beware: This location appears to have no proper staffing coverage when the manager calls out, leaving customers stranded without notice or assistance. I also lost $600 paying movers for a move that never happened because your facility was closed without warning. This situation is unacceptable, and I expect a prompt resolution and formal acknowledgment of this complaint. MY NAME IS NANCY NICHOLS AND I HAVE EMAILED YOU! YOU ABSOLUTELY HAVE A RECORD OF ME! RETURN MY PAYMENT. I ALSO REPORTED YOU AS FRAUDULENT TO THE BBB!
- RARonald AlveariOct 25, 20251.0Rented a 12ftx10ft / confirmed over the phone that ill be able to store my Harley Davison over winter, so long as there's no fuel inside. When I arrived Carlos rudely denied my unit accusing me that Ill be going in and out daily with the motorcycle and Id be lying since *everyone lies about the fuel* - here is the contract that i signed *AUTOMOBILE OR RECREATIONAL VEHICLE, OR OTHER GAS OPERATED VEHICLE OR MACHINERY WITH GAS STILL REAINING IN THE FUEL SYSTEM*
- JWjosh wernerOct 21, 20255.0Santos and Carlos are great, and the space is just what I needed.
Frequently Asked Questions About Storage Post Self Storage
How much will fit in a self storage unit?
Use our space calculator on our website to find what will fit in our self storage units.
https://www.storagepost.com/locations/new-york/staten-island/north-shore?size=3#
What are the operating hours for Storage Post Self Storage in Long Island City?
Storage Post Self Storage in Long Island City is open daily from 9:00 AM to 6:00 PM, except on Sunday when it closes at 4:00 PM. The facility itself allows access from 6:00 AM to 10:00 PM every day.
What types of storage units are available at Storage Post Long Island City?
Storage units range from small 5x5 lockers to extra-large 10x20 units, including climate-controlled units to suit various storage needs.
Does Storage Post Long Island City offer security features?
Yes, the facility includes a digital security system and 24-hour video surveillance to help keep your belongings safe.
Can I rent a storage unit on a month-to-month basis at Storage Post?
Yes, Storage Post offers month-to-month rental options for your convenience and flexibility.
What payment methods does Storage Post Long Island City accept?
They accept American Express, Mastercard, Visa, and cash as payment options.
Is Storage Post Long Island City accessible for people with disabilities?
Yes, the facility has wheelchair accessible restrooms and seating, ensuring accessibility for all customers.
How can I reserve a storage unit at Storage Post Long Island City?
You can reserve a storage unit online through their website at https://www.storagepost.com/locations/new-york/queens/long-island-city.
Are there nearby hotel options for customers visiting Storage Post Long Island City?
Yes, the Fairfield Inn by Marriott New York Long Island City/Manhattan View hotel is nearby, convenient for customers who may be traveling and need storage services.
What dining options are available near Storage Post Self Storage?
Nearby places include Van Dam Deli and Donut Connection, where customers can grab a meal or coffee before or after visiting the storage facility.
How can nearby attractions like Silvercup Studios enhance a visit to Storage Post in Long Island City?
Silvercup Studios, a hub for arts and entertainment nearby, offers an interesting place for customers to visit, making their trip to Storage Post more enjoyable and diverse.