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Storage Post Self Storage

4.4
(296 reviews)

Business Details

30-28 Starr Ave, Long Island City, NY
11101, United States
(718) 208-4841
https://www.storagepost.com/locations/new-york/queens/long-island-city

About

Self-Storage FacilityWarehouse Storage FacilityStorage Post
Storage Post Long Island City is the one-stop shop for self-storage in North Queens. With storage units ranging from 5x5 lockers to 10x20 XL units, we also offer premium amenities like climate-controlled storage, online bill pay and daily access. Our digital security system and 24hr video surveillance help keep your stuff safe, while our selection of moving supplies and helpful, friendly staff can help you find the perfect solution for your storage needs.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Onsite servicesAvailable
  • On-site parkingAvailable

Location

Storage Post Self Storage
30-28 Starr Ave, Long Island City, NY
11101, United States

Hours

Reviews

4.4
296 reviews
5 stars
215
4 stars
43
3 stars
13
2 stars
4
1 star
21
  • BR
    Benjamin Rosado
    Feb 20, 2026
    5.0
    Good site and amazing staff, couldn’t ask for a better location
  • AM
    Arnaud Montagard
    Feb 19, 2026
    5.0
    Had a very good experience here. Santos was very helpful. 5/5
  • HK
    H K
    Feb 1, 2026
    5.0
    Carlos made my experience so positive all around. He went above and beyond to make sure I was informed and equipped to meet my storage needs. Thanks a million and will be sending people your way in the future!
  • JW
    Joseph Woznik
    Nov 11, 2025
    5.0
    Front desk was very patient and willing to help, the controlled climate is great. Privacy wise 👍🏻
  • BT
    Bohemian Tamales
    Nov 3, 2025
    1.0
    I signed up with your company over the phone on October 27. During that call, I informed the representative that I would be moving in and signing my contract on Saturday, November 1. I paid over the phone in good faith, and the payment was successfully processed. However, when I arrived at 10 AM on November 1 with my movers, the facility was locked. The agent on the video system informed me that no staff were on-site because someone had called out. I explained that I had already scheduled and paid for movers, but she was dismissive and unhelpful, telling me to come back another day. To make matters worse, as I attempted to leave, I found myself locked inside the parking lot in 45° weather, waiting several minutes for someone to remotely open the gate. I also tried calling multiple times that day—both the local office and the main number listed on your website—but every call rerouted to the same location, which was closed. As of Monday, November 3, I have continued trying to reach someone, but no one answers. This experience has been extremely frustrating and feels deceptive. I have completely lost trust in your company. Since I never signed a contract and did not receive the service I paid for, I have filed a claim with my credit card company to reverse the charge. Beware: This location appears to have no proper staffing coverage when the manager calls out, leaving customers stranded without notice or assistance. I also lost $600 paying movers for a move that never happened because your facility was closed without warning. This situation is unacceptable, and I expect a prompt resolution and formal acknowledgment of this complaint. MY NAME IS NANCY NICHOLS AND I HAVE EMAILED YOU! YOU ABSOLUTELY HAVE A RECORD OF ME! RETURN MY PAYMENT. I ALSO REPORTED YOU AS FRAUDULENT TO THE BBB!

Frequently Asked Questions About Storage Post Self Storage

How much will fit in a self storage unit?

Use our space calculator on our website to find what will fit in our self storage units. https://www.storagepost.com/locations/new-york/staten-island/north-shore?size=3#

Brand Certified Facts from Storage Post Self Storage

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Certified March 01, 2026Yext Knowledge Graph
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