Raymour & Flanigan Furniture and Mattress Store

4.7
1855 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 48-18 Northern Blvd in Long Island City, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
48-18 Northern Blvd, Long Island City, NY
11101, United States

Hours

Reviews

4.7
1,855 reviews
5 stars
1,645
4 stars
99
3 stars
24
2 stars
12
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly mentioning sales associates like Sam and Yuri.

Product Quality

Customers expressed satisfaction with the quality of furniture and the variety of options available, although some raised concerns about specific items being defective.

Delivery Experience

While many reviews highlighted timely and professional delivery, there were complaints about delays and issues with order fulfillment.

Sales Process

Overall, customers appreciated the non-pushy sales approach and the thoroughness of staff in addressing their needs.

Mixed Experiences

Some customers reported negative experiences related to misleading information and poor handling of issues, indicating inconsistency in service.
  • VZ
    Victoria Zavarce
    3 days ago
    5.0
    Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great
  • MR
    Mariana Reyes
    Nov 14, 2025
    1.0
    Save your time and go to Bobs. Front desk associate unprofessional and rude. Answering with “Sure” and getting loud doesn’t help me as a costumer, whose order should have been delivered weeks ago. Doesn’t bother to call to update that the order is not coming any time soon.
  • LC
    Lucky C
    Nov 12, 2025
    5.0
    The staff here are amazing people who are extremely knowledgeable and pleasant to talk to. I’ve been helped by the employees in person when picking out furniture, over email when facing challenges in the delivery (that weren’t R&F’s fault), and over the phone throughout. They were always super friendly and readily available, and you can tell they prioritize the experience of the customer at every step of the process. I am so impressed!
  • DE
    david evans
    Nov 3, 2025
    5.0
    Sam was excellent! Great knowledge base and informed me cost saving specials. Friendly and not pushy. Thanks Sam
  • DB
    Darlene Burrell
    Oct 6, 2025
    4.0
    My Experience was awesome. Sam Chowdhury from the Queens N.Y.Location on Northern Blvd. was very helpful and knowledgeable. Also went above and beyond to assist us. Very pleased with his service and my purchase. Thanks Sam:)

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

Raymour & Flanigan Furniture and Mattress Store is located at 48-18 Northern Blvd, Long Island City, NY 11101, USA.

What are the store hours for Raymour & Flanigan Furniture and Mattress Store?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.