Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3719 Crescent St in Long Island City, NY today! Our large selection of storage units, drive up access, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, non climate controlled units available, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,511 reviews
5 stars
1,466
4 stars18
3 stars3
2 stars8
1 star16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with particular mentions of employees like Rachel, Blue, Duane, and Maurice.
Cleanliness
The facility is frequently described as clean, well-lit, and well-maintained, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the smooth and easy process of renting storage units, with staff assisting customers efficiently.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the facility for its excellent service and support.
- SPShameeka Perez2 days ago5.0Ernest is a very good professional person to do business with he’s very easy to communicate with he’s very helpful very knowledgeable always keep his unit clean always pay on time he’s the best person to have renting at your storage facility.
- SVSterling Ventura3 days ago5.0Very easy and clean place to store your stuff at. The staff is always there to help and will always try to find a solution to most of the issues that you need solved when it comes to storage or their systems. I would recommend this place to everyone and anyone!
- JSJonathan Smith3 days ago5.0Rachel showed us around and explained the process when we had no clue what we were doing, very kind and clearly understood what she was talking about!
- MGMilena GutierrezNov 13, 20255.0Excellent customer service. I was greeted warmly with respect and a readiness to assist. I was directed to my storage unit, shown my locker, and given instructions on how to lock the door properly. The storage facility was clean and conveniently located near my apartment. I downloaded the app, which allows me easy access to the building.
- TFTrishia FNov 12, 20255.0Rachel was great. Very knowledgeable and accommodating. Helped me find the right size unit and helped clear up all my confusion about pricing and payments
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Queens residents near Long Island City, Astoria, Hunters Point, Sunnyside Gardens, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Crescent St and 37th Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours for Extra Space Storage in Long Island City?
Extra Space Storage is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers climate-controlled storage units for temperature-sensitive items, along with standard units without climate control.
Can I access my storage unit outside of office hours?
Gate hours for access are 9:30 AM to 6:00 PM Monday to Friday, 8:00 AM to 7:00 PM on Saturday, and 10:00 AM to 4:00 PM on Sunday, which may differ from office hours.
Where is Extra Space Storage located?
It is located at 3719 Crescent St, Long Island City, NY 11101, at the corner of Crescent St and 37th Ave.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, the facility offers moving and packing supplies, including boxes, both online and at the location.
Is there a manager living on site at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers.
Which nearby car rental agencies can customers use when visiting Extra Space Storage?
Customers can use nearby agencies like Crescent Car & Limo Inc and Enterprise Rent-A-Car for convenient transportation when visiting.
Are there dining options near Extra Space Storage in Long Island City?
Yes, visitors can enjoy dining at nearby places such as Homemade Taqueria, John Brown Smokehouse, and BentOn Sushi Restaurant.
What nearby services can help with home improvement or construction related projects?
Nearby services include Windham, NYC Vision Construction, and Hephaistos Building Supplies, which can assist with construction and home improvement needs.