Leslie’s is your trusted neighborhood pool store in Latham, New York and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
I purchased several items for $197.60 including Algae control on 9/5/25 but Algae wasn't the problem so I didn't need it but was unable to return the product until today. The product was unopened and had no sign of being tampered with. I called ahead of time and got permission to return it for a full refund instead of store credit since I called ahead and made them aware. Upon processing the refund today your system would not except my debit card. It kept declining or invaid chip. There was nothing wrong with the card. Callef my bank afterward. Since it was a system problem I asked if I could have cash. The representative said no. Store credit only. I informed him ok but I had no need for store credit and with his permission prior to today I drove over to this location for the refund as he instructed me to do. After several attempts to process the refund the transaction wouldn't work. I was told I could call an 800 number or get store credit but there was nothing else he could do. I informed him I would never do buisness there again. I then walked out.
CH
Chris Harris
Jul 7, 2025
1.0
These people are down right crooks nor do they care about customer service! Purchased a multi manifold....they gave me wrong one, had to reorder. The next one cracked, leaked...would not return or give money back. Never again nor would I have anyone go there I know!
EM
Eddie McAvoy
Jul 2, 2025
1.0
Unfortunately my pool pump died yesterday afternoon. Im leaving tomorrow the 3rd for vacation and obviously can not leave my pool not running for 7 days. I looked online and found Leslie's and I could have it picked up tomorrow before I leave. So I order it, pay for it and then receive an email it will be ready for pick up Fri July 4 not Thursday the 3rd. I will not be here Friday. I call my local store and the guy really didn't have a clue about anything and couldn't refund my money and gave me an 800 number. This guy basically told me he would "try" to cancel my order. So he finally canceled my order and then says itll take 5-7 days for my refund. To say im pissed off is an understatement. So now no pump, they took my money and I have to shell out another 5-6 hundred dollars to get one here locally. If I go on their website and order it again it STILL says ( before you pay) you can pick it up tomorrow. Absolutely horrible business practice and customer service. I definitely would never use this company.
CC
Christopher
Jun 6, 2022
4.0
Free water tests with detailed reports of what the pool or spa needs to be balanced. Only carries Leslie's products which work well but can be on the expensive side. Recommended for New and novice pool owners.
Frequently Asked Questions About Leslie's Pool Supplies
What products and services does Leslie's Pool Supplies offer?
Leslie's Pool Supplies offers pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, pool toys, free in-store water testing, cleaner inspections, and in-store repair labor.
Where is Leslie's Pool Supplies located?
Leslie's Pool Supplies is located at 579 Troy Schenectady Rd, Ste 224, Latham, NY 12110, USA.
What are the opening hours of Leslie's Pool Supplies?
Leslie's Pool Supplies is open Tuesday through Saturday from 10:00 AM to 6:00 PM and closed on Mondays and Sundays.
Does Leslie's Pool Supplies offer any rewards or loyalty programs?
Yes, customers can join the Leslie's Pool Perks Rewards program for special offers and savings every time they shop.
Can I shop online or use an app to purchase from Leslie's Pool Supplies?
Yes, you can shop in-store, online, or through the Leslie's app available on Android and iOS, with easy in-store returns.
What payment methods are accepted at Leslie's Pool Supplies?
Leslie's accepts credit cards, debit cards, mobile NFC payments, and checks. Cash-only payments are not required.
Does Leslie's Pool Supplies offer in-store pickup or curbside pickup?
Yes, Leslie's Pool Supplies offers both in-store and curbside pickup options.
Are there any nearby places where I can grab a meal before or after visiting Leslie's Pool Supplies?
Yes, nearby dining options include Golden Wok Restaurant for Chinese cuisine, Mr. Subb for sandwiches, Bento Sushi for sushi, Ala Shanghai for Asian food, and Duck Donuts for donuts.
What nearby fitness or wellness centers are close to Leslie's Pool Supplies?
Nearby fitness and wellness centers include Planet Fitness, Anytime Fitness gyms, and Sunnyview Therapy Services for physical, occupational, and speech therapy.
Are there other shopping options near Leslie's Pool Supplies?
Yes, shoppers can visit Michaels for arts and crafts, Sally Beauty and Blush & Co. for beauty supplies and salons, GNC for vitamins and supplements, and Sam's Club for wholesale goods nearby.