Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1348 Ridge Rd in Lackawanna, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
662 reviews
5 stars
619
4 stars
21
3 stars6
2 stars5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Chantel and Bill, received high praise for their helpfulness, professionalism, and ability to resolve issues.
Cleanliness
The storage facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciate the ease of online reservations and access to their units, although some expressed a desire for 24/7 access.
Pricing Issues
Several customers reported dissatisfaction with unexpected rent increases and issues related to insurance coverage.
Pest Control
There were complaints about rodent issues affecting stored items, indicating a need for improved pest management.
- MBMarcus BandalanNov 2, 20255.0Very easy experience! Reserved unit as i was driving to Buffalo and was able to access at 1am when i arrived! Everything done from my cell phone! 👏👏💪🏽💪🏽
- PKPatrick KieltyOct 31, 20255.0Signed up online, very quick and easy. When arriving for the first time Bill was very helpful and made sure I had everything I needed. Very happy with the service!
- KSKeishla SantiagoOct 28, 20255.0Mr. Bill was very kind. He takes his time explaining everything and answering every question you have. I highly recommend him.
- MXMarquis XavierOct 27, 20255.0Amazing experience went very smooth with initial setup would recommend
- CRCharlene RossOct 14, 20255.0The manager Bill was very professional and helpful
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Lackawanna as well as neighboring areas of Windom, Big Tree, Gardenville, and Blasdell.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Abbott Rd and Ridge Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage gate hours are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
Where is Extra Space Storage located?
The facility is located at 1348 Ridge Rd, Lackawanna, NY 14218.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and non-climate-controlled units, as well as parking spaces and RV parking.
Does Extra Space Storage provide climate-controlled storage units?
Yes, climate-controlled storage units are available for items requiring temperature-sensitive storage.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available for purchase online and at local facilities.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there RV and vehicle storage options available?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage solutions for RVs and vehicles, with flexible month-to-month leases.
What nearby places can customers visit when coming to Extra Space Storage?
Customers can visit nearby places such as Tim Hortons for a coffee break, Whale of A Wash for auto detailing services, or the Steel Mill Gym for a workout before or after visiting Extra Space Storage.
How can nearby transportation services assist customers visiting Extra Space Storage?
Nearby transportation services like Buffalo Metro Taxi can help customers easily reach Extra Space Storage, offering convenient and reliable transportation options.
Are there other storage facilities near Extra Space Storage?
Yes, nearby storage options include Life Storage and Atlas Self Storage, providing customers with alternatives in the Lackawanna area.