Store your belongings at Extra Space Storage on 1348 Ridge Rd in Lackawanna, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, especially Chantel and Bill, received high praise for being helpful, friendly, and knowledgeable.
Facility Condition
The storage units were reported as clean and well-maintained, although there were some concerns about pest issues.
Security Concerns
Some customers expressed worries about security, citing incidents of break-ins and rodent problems.
Pricing Issues
Several reviews mentioned dissatisfaction with frequent rent increases and unclear billing practices.
KT
Kass Tatta
2 days ago
5.0
Joe is. Great
BD
Benjamin Dover
Jan 5, 2026
5.0
My door was damaged due to snow plowing. It was caved-in.
The on sight mgr. Joe, contacted a door company and, secured my unit immdeiately.
I cannot thank him enough.
He went above and beyond. Kudos to Joe!
CC
Caitlin Cole
Jan 3, 2026
5.0
I called to get some information, and Joe was very useful and knowledgeable. Will absolutely go through them whenever I’m in need
TC
Tiffany Canna
Dec 31, 2025
5.0
Joe was excellent!!! Very helpful. :)
JL
John Landgraf
Dec 9, 2025
5.0
Excellent. Met all our needs and more. Very efficient and convenient. Thanks
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Lackawanna as well as neighboring areas of Windom, Big Tree, Gardenville, and Blasdell.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Abbott Rd and Ridge Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage gate hours are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
Where is Extra Space Storage located?
The facility is located at 1348 Ridge Rd, Lackawanna, NY 14218.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and non-climate-controlled units, as well as parking spaces and RV parking.
Does Extra Space Storage provide climate-controlled storage units?
Yes, climate-controlled storage units are available for items requiring temperature-sensitive storage.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available for purchase online and at local facilities.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there RV and vehicle storage options available?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage solutions for RVs and vehicles, with flexible month-to-month leases.
What nearby places can customers visit when coming to Extra Space Storage?
Customers can visit nearby places such as Tim Hortons for a coffee break, Whale of A Wash for auto detailing services, or the Steel Mill Gym for a workout before or after visiting Extra Space Storage.
How can nearby transportation services assist customers visiting Extra Space Storage?
Nearby transportation services like Buffalo Metro Taxi can help customers easily reach Extra Space Storage, offering convenient and reliable transportation options.
Are there other storage facilities near Extra Space Storage?
Yes, nearby storage options include Life Storage and Atlas Self Storage, providing customers with alternatives in the Lackawanna area.