Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

5.0
(440 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 620 Washington Ave in Kingston, NY today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
620 Washington Ave, Kingston, NY
12401, United States

Hours

Reviews

5.0
440 reviews
5 stars
429
4 stars
7
3 stars
0
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers consistently praised the staff, particularly Amanda and Bobbie, for their exceptional helpfulness, friendliness, and professionalism.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Customer Service

Overall, customers reported excellent customer service, with staff going above and beyond to assist with their storage needs.

Rate Increases

Some customers expressed dissatisfaction with unexpected rate increases, feeling misled about pricing assurances.
  • JS
    Joanne Sandler
    2 days ago
    5.0
    The best people!!!!
  • PG
    Patti Gibbons
    3 days ago
    2.0
    The place was clean and met my expectations for a climate controlled space. , However, it was very upsetting to get a notice 2 months into my renting - that my rent would double. They give you a sale price online and then double your rent a few months into it. I asked about it when I signed up because somebody had warned me, and they told me at the office that they would take care of it and to come to them should that happen. (I had already paid for my first month which included a $50 service charge and a $20 lock fee ) However, I do not want to have to do this every time there is an increase as it feels like shady back room dealing. I ended up removing my items because I don’t want to keep dealing with this. No complaints about the facility itself although I was only there 2 months.
  • KB
    Kendra Brown
    4 days ago
    5.0
    Customer service was amazing, would definitely recommend anyone to rent storage space !! 10 out of 10 recommend !!
  • LH
    Lou Hartrum
    Feb 10, 2026
    5.0
    No problems at all, Amanda in Kingston was quick to help and very friendly
  • SS
    steve
    Jan 20, 2026
    5.0
    Staff was excellent. They took time to explain of renting storage unit and closing your account. The unit was clean and building also. The hours they provided were excellent. I would definitely use them again and recommend. Thank you again to staff.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: