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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 400 Kenmore Ave in Kenmore, NY today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, heated loading bay, kiosk, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,079 reviews
5 stars
1,048
4 stars16
3 stars7
2 stars3
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Angela received numerous praises for her exceptional customer service, being described as helpful, friendly, and knowledgeable.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Rate Increases
Several customers expressed dissatisfaction with frequent rate increases after initial rental agreements, leading to feelings of being misled.
Staff Attitude
While most reviews highlight the staff's friendliness, there were isolated mentions of rudeness from a property manager, indicating inconsistency in staff interactions.
Overall Experience
Customers generally reported a smooth and positive experience with the rental process, often highlighting the efficiency and support provided by staff.
- KGKayla Gibson3 days ago5.0Angela- I think her name was- my apologies if not! Was absolutely just a doll to work with- I came in with my mother in law having a super hard time- Mom was a little snippy but Angela’s amazing personality helped flip the situation around IMMEDIATELY she was amazing 10/10 recommend she need a damn vacation FOR REAL. YALL BETTER TREAT HER GOOOOOD!!!
- KGKathleen Grimm3 days ago5.0Angela was very helpful and efficient, but what really stood out was how she went out of her way to explain everything and show me the unit. Her customer service and kindness is exceptional!
- JCj cirino4 days ago5.0Angela was great. She walked me through the whole process. She explained everything and she gave me the best possible space that she could.. My reservation went on for two or three days and she called me back every time I asked her to and she was just really on the spot. It’s a good place and Angela is great.
- RWRashawn WhisnantNov 13, 20255.0Angela, the Manager, always goes above and beyond to take good care of our customers. Outstanding service.
- JTJim TwistNov 7, 20255.0Pleasant and prompt service. Stopped to update rental unit, was waited on immediately. Angela was wonderful! Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Kenmore, Eggertsville, Amherst, Buffalo, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Kenmore Ave and Englewood Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
The facility is located at 400 Kenmore Ave, Kenmore, NY 14223, near the intersection of Kenmore Ave and Englewood Ave.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units, standard units, and drive-up access units for vehicle and commercial storage.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies such as boxes, available online and at the facility.
What security features does Extra Space Storage have?
The facility features exceptional security including electronic gate access and an on-site resident manager to ensure your belongings are safe.
Are there accommodations for easy loading at Extra Space Storage?
Yes, the facility includes a covered and heated loading bay, elevator access, and drive-up units to facilitate easy moving and storage.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa payments.
Can I manage my storage unit rental online?
Yes, you can reserve and manage your storage unit online for convenience and to access up to 40% off your rental.
What nearby places can customers visit before or after their storage rental?
Nearby places include Hot Water Tank Depot for appliance needs, Mighty Taco for a quick meal, and Ripen With Us Child Care if you need childcare services while managing your storage tasks.
How can nearby financial services benefit customers of Extra Space Storage?
Customers can conveniently access financial services at nearby Morton Lane Federal Credit Union and SJP Federal Credit Union for banking needs related to their storage rental transactions.
Are there nearby automotive services to assist customers transporting items to storage?
Yes, automotive repair services like Service Drive and RCR Auto Repair and Sales are nearby to help with any vehicle maintenance or repairs during your move to or from the storage facility.