5,000+ items in stock and delivered in 3 days or less*. Visit our Outlet at 528 Harry L Dr in Johnson City, NY to browse a wide section of quality discounted furniture. Get a bargain on amazing new looks and confidently furnish and style every space in your home.
Many customers praised the friendly and helpful nature of the sales staff, highlighting specific associates like Jay, Guy, and Erica for their professionalism and support.
Delivery Issues
Numerous reviews expressed frustration with delivery delays and miscommunication regarding delivery dates, leading to a negative impact on customer satisfaction.
Product Quality
Customers generally appreciated the quality and selection of furniture available, noting that the prices were reasonable for the quality offered.
Sales Experience
While many customers had positive experiences with sales associates, some reported issues with staff knowledge and misinformation regarding products.
BB
Benjamin
Dec 22, 2025
1.0
Do you ever want to give a company a LOT of money and get nothing in return? Then you found your place!
Order a living room set six weeks ago and was told it would "take about a week to get it". Well... a month and a half later and they have my money and "no idea" what is taking so long to get my furniture. They had no problem finding my money to keep though.
PC
Payton Cutting
Nov 30, 2025
1.0
Extremely disappointing customer service experience. I’ve tried both online chat and calling today to get an update on the delivery of a couch we purchased. I took the day off work because we selected Sunday delivery at checkout, yet received no communication afterward.
After multiple attempts, I finally reached someone via chat, only to be told the earliest delivery date is now Thursday—completely different from what we selected. The representative then ended the chat while supposedly transferring me. I’ve also been on hold by phone for over an hour with no response.
I’m frustrated and genuinely confused by how poorly this situation has been handled. This has been an incredibly disappointing experience from start to finish.
RC
Rachel Clark
Nov 5, 2025
1.0
Terrible! I got a couch and a bed coming to $3,000. With a receipt that says that!!!! The leasing office I purchased from explained it was 7000!!! Not 3000. I was misinformed about how much my purchase was going to be a month. Had to make more than five phone calls to get everything situated. Raymour and flanigan say no returns!! Even if I was lied to. Or misinformed. They did absolutely nothing to help me. Told me this would be going on my credit report. And I need to pay for the couch and bed. Thankfully progressive leasing helped tremendously!!! And I have everything figured out. I will never go here again !!!! All these people care about is your money.!!!!!! Not for you to have something nice for yourself with your hard earned and money. !!!!
MR
Michael Rapisardi
Nov 5, 2025
5.0
Jay was a pleasure to work with
DD
Debbie
Oct 25, 2025
1.0
Removed old furniture Friday night, delivery for Saturday. Did not hear anything, I called. No delivery for Saturday, new system kicked us out. Now they r saying Wednesday, company coming Tuesday, NO FURNITURE!!! Jay said no delivery fee will be added, great, but we still don't have FURNITURE!
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Outlet
What products does Raymour & Flanigan Furniture and Mattress Outlet offer?
They offer over 5,000 quality discounted furniture and mattress items to furnish and style every space in your home.
Where is Raymour & Flanigan Furniture and Mattress Outlet located?
The store is located at 528 Harry L Dr, Johnson City, NY, 13790, USA.
What are the store hours for Raymour & Flanigan Furniture and Mattress Outlet?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Raymour & Flanigan Furniture and Mattress Outlet offer assembly services?
Yes, they provide assembly services for their furniture products.
What payment methods are accepted at Raymour & Flanigan Furniture and Mattress Outlet?
They accept debit and credit cards but do not accept mobile NFC payments.
Can I contact Raymour & Flanigan Furniture and Mattress Outlet by phone?
Yes, you can reach them at +1 607-348-2800.
Is there a website where I can learn more about Raymour & Flanigan Furniture and Mattress Outlet?
Yes, visit https://www.raymourflanigan.com/locations/NY/johnson-city-outlet for more information.
What nearby places can I visit in Johnson City after shopping at Raymour & Flanigan?
Nearby attractions include Gander Mountain for sporting goods, ALDI USA for groceries, Friendly's restaurant for a meal, and Christmas Tree Shops for gifts.
Are there nearby hair salons close to Raymour & Flanigan Furniture and Mattress Outlet?
Yes, nearby hair salons include Jlp Hair Design, Great Clips, and Gery's Hair Design, perfect for a quick grooming session before or after shopping.
Where can I get pet supplies or services near Raymour & Flanigan Furniture and Mattress Outlet?
You can visit Petco and the VETCO Vaccination Clinic at PETCO for pet products and vet services close by.