Raymour & Flanigan Furniture and Mattress Store

4.6
521 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 1001 Fairmount Avenue in Jamestown, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
1001 Fairmount Avenue, Jamestown, NY
14701, United States

Hours

Reviews

4.6
521 reviews
5 stars
422
4 stars
52
3 stars
19
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist without being pushy.

Product Quality

Several reviews expressed disappointment with the quality of furniture, citing issues like defects and poor durability.

Sales Experience

Customers appreciated the no-pressure sales environment and the knowledgeable sales associates who provided helpful guidance.

Delivery Issues

There were multiple complaints regarding delivery delays and poor service after the sale, leading to frustration among customers.

Return Policy

Some customers had negative experiences with the return policy and warranty claims, feeling misled about coverage.
  • NJ
    Nicole Jackson
    Nov 9, 2025
    1.0
    Toxic Furniture
  • RC
    Richard Benedetto (Chautauqualakehomes)
    Oct 2, 2025
    5.0
    Raymour & Flanigan stands behind their return policy. I bought a Purple Mattress 2 years ago and the mattress formed a sink hole. Raymour came to the house and put a sting line over the mattress and it was 3/4" deep so they gave me a full refund. And I bought a firm mattress with the credit they gave me.
  • JK
    jeff king
    Oct 2, 2025
    1.0
    Horrible experience I bought a couch back in May its a nice couch I like it. When I first went in we setup an account to make payments all they told me was I need to pay this whole thing off before the year or you will get hit with a very big interest rate. Ok I have had it set to pay if off before the year only to come to find out 6 months later I needed to be making monthly payments not big chucks like they told me I could do. So now my credit has been taking hits that they are claiming they never told me that. DO not go to these liars. They will mess up your credit score. PIssed off beyond belief right now with all the lies they told me I clarified with them 4 times before deciding to do big chuck payments. Never got the td bank statements either. Bad bank and bad store... Got a call back from the manager they were not helpful at all and said it was my problem. I also clarified with td bank I was on e statement yet the email address on my account was not mine and one raymor put in how do i pay a statement I did not get. Paper statement never showed up from td bank also. Escalating to corporate raymour and flanigan store they are not getting away with this.
  • JL
    Judith Lowe
    Oct 1, 2025
    5.0
    We liked the sales lady. She answered all our questions and was a great help.
  • CD
    Cassondra Doubek
    Sep 28, 2025
    4.0
    The sales reps there were very friendly! They had a sale going on when we were there, which was convenient. Their prices were a bit expensive, but I assume that's a corporate decision.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 1001 Fairmount Avenue, Jamestown, NY 14701, USA.

What are the store hours for Raymour & Flanigan in Jamestown?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.