Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Ithaca, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
130 Fairgrounds Memorial Parkway, Ithaca, NY
14850, United States
Hours
Reviews
4.0
977 reviews
5 stars
504
4 stars
240
3 stars
99
2 stars
41
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers noted a good selection of products, but some experienced difficulty finding specific items or receiving assistance.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including damaged items and missed appointments.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for being untrained or unhelpful.
- MHMervin HooverDec 24, 20255.0Very good
- EWEric WalkerDec 10, 20251.0Booo!
- JCJoseph ClinkNov 29, 20251.0Today is 11/29/2025, my wife and I went into Lowes around 6:30pm and just before we can start even shopping this I don't know who in plain clothes maybe security tried to stop me because I have blades on my hips like I always do and I always shop at Lowes with a membership. I felt discriminated against maybe because I am brown skin a darker complexion and I have blades which is not illegal, I said that it is not illegal and that I am shopping then the person said no to steal and that is assuming based on how I look. I never ever had problems until this day shopping there.
- SOSusan OdumNov 18, 20255.0Lawrence (kitchen appliance) was knowledgeable, patient, and thorough with our purchase today.
- CGChris GleasonNov 13, 20255.0Great experience all around. The fridge was on sale, so I got more than I bargained for there. And the delivery guys went way above and beyond during a trickier than average scenario. I'll definitely order the rest of my appliances from Lowe's!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Ithaca offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, hardware, lighting, lumber, paint, power tools, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, and Kohler.
What are the store hours for Lowe's Home Improvement in Ithaca?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas.
Does Lowe's in Ithaca provide delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates if there are any changes to your order status.
What payment options are accepted at Lowe's Home Improvement in Ithaca?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payment.
How do I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History before shipping. For in-store returns, bring proof of purchase to the customer service desk.
Are there any nearby places I can visit after shopping at Lowe's in Ithaca?
Yes, you can visit nearby places such as Bed Bath & Beyond for home goods, Spring Buffet for Chinese cuisine, or Crunch Fitness for a workout session, all within close proximity to Lowe's.
What nearby stores can help me with related home improvement needs?
Sherwin-Williams, also nearby, specializes in paint and building supplies which can complement your shopping at Lowe's for your home projects.
Are there convenient services near Lowe's that might assist me before or after visiting?
Yes, nearby services include minuteKEY for key duplication and Verizon Wireless for mobile needs, making it convenient to run multiple errands around Lowe's.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's provides a variety of installation services including appliances, flooring, doors, cabinets, lighting, and more to support your home improvement projects.