Store your belongings at Extra Space Storage on 2111 Hudson Ave in Irondequoit, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Linda and Doreen received high praise for their exceptional customer service, with many customers noting their helpfulness and professionalism.
Facility Cleanliness
The storage facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Management Issues
Some customers expressed concerns about management practices, particularly regarding communication and handling of promotions.
Pest Control
Several reviews mentioned issues with mice in the storage units, indicating a need for better pest management.
Staff Friendliness
Overall, staff members are frequently described as friendly and accommodating, enhancing the customer experience.
TS
Tammy Smith
5 days ago
5.0
Staff was very polite and very helpful i would highly recommend this storage to others
GB
Gil Ba
Jan 3, 2026
5.0
Linda is a fantastic manager who truly cares about her customers and the facility. She is always helpful and goes above and beyond to ensure a positive experience.
RR
Rodman
Jan 2, 2026
1.0
They never emphasize that you’ve signed up for a promotion and your rate will nearly double after 3 months, so it’s easy to leave this place, which is riddled with mice and has homeless people living out of the vehicle storage area.
DW
Donnie W
Dec 31, 2025
5.0
Doreen was a great help great customer service
GS
greg shot
Dec 22, 2025
5.0
Setting up the storage unit online was easy. The facility is clean and access is great. So far its great!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Irondequoit area, including the residents of Upper Falls, Charlotte, Maplewood Historic District, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hudson Ave and Drake Dr.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the gate and access hours at Extra Space Storage?
Extra Space Storage gate and access hours are 6:00 AM to 10:00 PM every day, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 2111 Hudson Ave, Irondequoit, NY 14617.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of units including drive-up access, climate-controlled units, non climate-controlled units, and options for vehicle, boat, and RV storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy moving boxes and packing supplies online and at the local facility.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts AMERICANEXPRESS, APPLEPAY, CASH, CHECK, DISCOVER, INVOICE, MASTERCARD, and VISA.
Is there a manager on site at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers.
Are there any nearby self-storage competitors to Extra Space Storage?
Yes, nearby competitors include CubeSmart Self Storage and Life Storage - Irondequoit, which can offer alternative options for storage needs in the area.
What nearby banking services are available around Extra Space Storage?
Nearby banking services include M&T Bank, NBT Bank, Evans Bank, and Canandaigua National Bank and Trust, which can be convenient for your financial transactions when visiting Extra Space Storage.
Are there nearby amenities or services close to Extra Space Storage that customers might use?
Yes, nearby amenities include the Summit Federal Credit Union, LibertyX Bitcoin ATM, and Freeway Insurance to assist with financial and insurance needs, as well as Redbox for entertainment rentals.
Does Extra Space Storage serve the Irondequoit community and its surrounding neighborhoods?
Yes, Extra Space Storage serves the Irondequoit area, including residents from neighborhoods such as Upper Falls, Charlotte, and the Maplewood Historic District.