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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 2111 Hudson Ave in Irondequoit, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
292 reviews
5 stars
264
4 stars
10
3 stars
5
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Linda and Doreen received high praise for their exceptional customer service, being described as helpful, friendly, and professional.
Facility Cleanliness
Many customers noted that the storage units and facility were clean and well-maintained.
Management Issues
Some reviews highlighted concerns regarding upper management and communication, particularly in relation to auction processes and customer experiences.
Staff Responsiveness
Customers appreciated the quick and effective responses from staff, particularly Linda and Alex, in addressing their needs and questions.
Pricing Concerns
Several reviews mentioned rising rates as a concern, impacting customers' decisions to continue renting.
- RPRosa PerdomoNov 15, 20255.0Linda was great! She was able to provide me with great customer service and found a solution to my concerns. I appreciate her for everything.
- ECEmilly CorreaOct 25, 20255.0Ms. Linda was very helpful and very nice enjoyed leasing with her. Also very professional and informative
- LWLenny WongOct 24, 20255.0Linda was amazing. She made the process easy and fast. Very responsive and great to work with. Solved any issues and questions I had.
- BJBecky JacksonOct 22, 20251.0The girls are super nice... We won a locker and was rejected because the manager forgot to sign something drove and hour away. He didn't cancel the auction but yet hid behind a phone and left the girls to explain. Do better upper management!! And get your shit together! Stop waisting peoples time
- EEEileenOct 8, 20255.0I would like to provide feedback specifically about Linda, the Manager and office attendant at the Hudson and Titus location in Irondequoit, NY. She is a stellar employee. Each and every interaction I have had with her, she has gone above and beyond in her customer service. From an introductory call when I first rented my unit, a tour of the facility, providing a different type of lock from the one I had purchased, to assisting me with challenges with my autopay, adjusting my move out date, etc. I have had several units for the last six months and she has helped me to find exactly what I’ve needed. She has always been pleasant and extremely helpful. I imagine she provides the same level of customer service to all legitimate renters. My only concern now is for her personal safety, as there is a homeless person that has been living in a unit two down from my large unit, and whose behavior and interactions have made me uncomfortable on the last several occasions when I have been there. They have blocked easy passage to my unit by parking a large vehicle unlawfully in front of their unit. I have no problem calling the police should they treat Linda disrespectfully or refuse to move their vehicle when I move my stuff out in the next few days. Linda, thank you for all you’ve done to make our time at Extra Space as pleasant as possible!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Irondequoit area, including the residents of Upper Falls, Charlotte, Maplewood Historic District, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hudson Ave and Drake Dr.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the gate and access hours at Extra Space Storage?
Extra Space Storage gate and access hours are 6:00 AM to 10:00 PM every day, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 2111 Hudson Ave, Irondequoit, NY 14617.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of units including drive-up access, climate-controlled units, non climate-controlled units, and options for vehicle, boat, and RV storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy moving boxes and packing supplies online and at the local facility.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts AMERICANEXPRESS, APPLEPAY, CASH, CHECK, DISCOVER, INVOICE, MASTERCARD, and VISA.
Is there a manager on site at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers.
Are there any nearby self-storage competitors to Extra Space Storage?
Yes, nearby competitors include CubeSmart Self Storage and Life Storage - Irondequoit, which can offer alternative options for storage needs in the area.
What nearby banking services are available around Extra Space Storage?
Nearby banking services include M&T Bank, NBT Bank, Evans Bank, and Canandaigua National Bank and Trust, which can be convenient for your financial transactions when visiting Extra Space Storage.
Are there nearby amenities or services close to Extra Space Storage that customers might use?
Yes, nearby amenities include the Summit Federal Credit Union, LibertyX Bitcoin ATM, and Freeway Insurance to assist with financial and insurance needs, as well as Redbox for entertainment rentals.
Does Extra Space Storage serve the Irondequoit community and its surrounding neighborhoods?
Yes, Extra Space Storage serves the Irondequoit area, including residents from neighborhoods such as Upper Falls, Charlotte, and the Maplewood Historic District.