Tempur-Pedic Flagship Store

5.0
1211 reviews

About

Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
160 Walt Whitman Road, Huntington Station, NY
11746, United States

Hours

Reviews

5.0
1,211 reviews
5 stars
1,190
4 stars
9
3 stars
3
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Lisa, Andy, and Mark, received high praise for their friendliness, knowledge, and helpfulness, creating a welcoming shopping experience.

Product Knowledge

Employees demonstrated extensive knowledge about mattresses and pillows, providing valuable information and recommendations to customers.

In-Store Experience

Customers enjoyed the in-person shopping experience, highlighting the lack of pressure to buy and the patience shown by staff.

Delivery Service

The delivery process was noted as efficient and professional, with staff ensuring customer satisfaction during setup.

Overall Satisfaction

Many customers expressed a high level of satisfaction with their purchases and the overall shopping experience, often mentioning they would return.
  • KG
    Karen Guevara
    2 days ago
    5.0
    Lisa and Brian were wonderful! They were very helpful, knowledgeable, patient and overall very professional. They made my husband and I feel very comfortable and answered all of our questions. We are so happy with our purchase. We definitely recommend them both to anyone that wants to buy a good mattress and pillows.
  • CB
    Christopher Bohm
    Nov 15, 2025
    5.0
    I had a bad experience at another retailer before coming here and the difference was immediate. The flagship store (Walt Whitman Mall) felt professional, relaxed, and focused on helping me make the right choice. Lisa P. was friendly, knowledgeable, and never pushy, just genuinely helpful. If you are shopping for Tempur-Pedic this is absolutely the place to go.
  • DL
    Danny Lanning
    Nov 14, 2025
    5.0
    Brian and Lisa were outstanding from start to finish. They were patient, knowledgeable, and genuinely focused on helping me find the right Tempur-Pedic mattress without any pressure. They explained every feature clearly, answered all my questions, and made the whole process easy. Their professionalism and friendly approach made the experience exceptional. I left confident in my purchase and grateful for their help. Highly recommend working with Brian and Lisa if you want top-tier service.
  • CC
    Channing
    Nov 14, 2025
    5.0
    Oh I am definitely sold ! I had an amazing experience with Tempur-Pedic thanks to Brian. He was incredibly knowledgeable, patient, and genuinely committed to helping me find the perfect mattress. Brian explained everything clearly, answered every question, and made the entire process easy and stress free. His professionalism and kindness really stood out. I highly recommend working with Brian if you want someone who truly knows the product and cares about getting you the best possible fit !!!!!! Truly the best experience
  • SE
    Sarah Esposito
    Nov 13, 2025
    5.0
    Mark was fantastic to work with! He made mattress shopping super easy and stress-free. He really knew his stuff, answered all my questions, and helped me find the perfect mattress for my needs. Highly recommend asking for Mark if you’re shopping here.

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.