Business Details
About
Bathroom Supply StoreKitchen Supply StoreLighting StoreAppliance Store
Whether you’re designing a new home or renovating a single room, Ferguson Home offers an unmatched selection of bath, kitchen, and lighting products by renowned brands, ensuring you’ll find everything you need for your project. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.7
124 reviews
5 stars
67
4 stars
15
3 stars
9
2 stars
6
1 star
27
- MDMarissa DalcolloNov 12, 20255.0Krista was absolutely amazing ! She was extremely patient, knowledgeable and helpful in choosing bathroom fixtures. I highly recommend seeing Krista at Ferguson in Huntington station for all of your bathroom needs !
- JDJanet Dell'aquilaNov 7, 20251.0walked in and was looked at like yes? and she looked up from desk annoyed and told me she busy with appt in a few and others are with people, then looked back down and said could go look over there at some shower doors and went back to her computer. not one person addressed me so I went next door. Just a heads up to management if want to look at how a walk in was welcomed. I'll go spend my money elsewhere.
- LOLaura OdintzJul 13, 20255.0I had the pleasure of finally meeting Taylor at this Ferguson showroom after working with her indirectly through our interior design firm in Huntington Village for the last month. (Taylor normally works out of the Greenvale showroom, but was helping out this showroom since it was short a salesperson the day we met her.) Our appointment was scheduled to look at a soaking bathtub model on the floor and to compare it with another soaking bathtub model by another manufacturer, the specs for which were minimal. She gave us a range of what those specs might be so that we could determine if it would be a comfortable bathtub for us as we were planning on purchasing this for our bathroom renovation. She was knowledgeable, friendly and very willing to do her best. When we drew our conclusion, she continued to help us by showing us other items that we were interested in seeing in person (as we were planning on ordering a myriad of items from Ferguson, but had only seen photos of these items previously). She not only made good suggestions and provided good insights, but was also patient and kind. The work she has done for us through the interior design firm has been invaluable to us. Our interior design firm said we would be in good hands with Taylor, and . . . we were! Thank you to Ferguson for the gift of Taylor!
- MMMj MangiafriddaJun 16, 20255.0After a very dismissive attitude from Green.Art..my husband and I came straight to Ferguson on a Saturday. We were seen and helped by Jenn with detail ,care and curtesy. Very appreciative and we placed the order...AND WILL BE BACK.
- FNFriba NFeb 27, 20251.0I have never experienced such horrid customer service in my life. I just walked out and sat in my car and had to write a review. The woman who I asked for help had the worst attitude and she could not be more uninterested in helping me with kitchen sinks! My God how do places like this stay in business when they employ people with the worst attitudes. Stay away!
Frequently Asked Questions About Ferguson Home
How long do I have to return an item?
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 90 days of receipt. Items cannot be returned or exchanged after 90 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
Which items are eligible for return?
*Most items can be returned within the stated time frame for a refund (see EXCEPTIONS list below).
To qualify for a general return, the item:
Must be in resalable condition
Must be free from scratches and/or defects
Must not have been installed
Must be in the original manufacturer’s box and packaging and be free of writing.
Must not be missing pieces
Must not be clearance/liquidations/closeout
EXCEPTIONS
Certain product categories have specific returns policies.
Tile & Flooring
Appliance
Furniture
Is there a restocking fee?
No. There is no restocking fee on returned items.
The item I received was defective. How do I get a refund?
You may initiate a return for a defective item within 90 days of receipt for a full refund.
I received the wrong item. How do I get a refund?
You may initiate a return for an incorrect item within 90 days of receipt for a full refund.
How do I set up a return?
You can set up your return online at with your Fergusonhome.com account. An account is necessary to set up returns or cancel orders.
Account Holders
Sign into your account.
Choose “Set up a Return” and follow the on-screen instructions.
Guest User
Select “Orders & Returns” link from the header on Fergusonhome.com, then choose “Set up a Return”
Follow the on-screen instructions to create an account so you may set up your return.
How do I send my return?
We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location.
Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service.
If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup.
How do I cancel an order?
Because our orders process quickly, there is a very short period of time in which an order can be cancelled.
Locate your order by logging into your account. You must have a Fergusonhome.com account to cancel an order. If you placed your order as a “Guest” you must create an account to proceed.
If a “Cancel Order” button is visible, you may cancel your order online without assistance.
If the “Cancel Order” button is not visible, it may be possible to request cancellation before an order ships by contacting our customer service team.
When should I expect my refund?
For most general or defective returns, we will process your credit once we have confirmation that the item has been received and inspected by our warehouse. Please allow 5 to 10 business days following delivery to our warehouse for credits to be issued. Refunds will be issued per our return policy.
For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.
What is a Freight Return Label and when will I receive it?
A Freight Return Label is used to return items via freight (semi-truck, LTL, etc.). This shipping method is used for bulky, heavy, or palletized products.
A Freight Return Label will automatically be issued at no charge for defective returns.
Freight Return Labels for general returns are offered at a per-pallet-flat-rate. The cost will be deducted from your credit.
Labels are emailed separately from your return authorization email. Your label will come with instructions and carrier contact information for scheduling pick-up timeframe.
What is a Call Tag and how does it work?
A call tag is an additional convenience option for general returns, and is set up when a shipping carrier needs to pick up an item from your home or business and deliver it back to our warehouse. Call tags are for parcel shipments (UPS only) and must be set up through customer service.
The cost of a call tag is $8.00 per package, plus the cost of shipping. The total cost of all call tags combined with all shipping charges will be deducted from your credit amount. A call tag takes 24 hours to process. Once processed, the carrier will make up to 3 attempts to pick up the package(s) from your home or business.
My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?
You may log into your account to access the return request tool. When setting up the return please select “it was damaged in shipping” as the return reason. In the description please provide as much detail as possible of the damage. You will be prompted to upload three (3) photographs of the damage.
If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact the customer service team.
If you notice damage after delivery (concealed damage), take pictures of the damage, and complete the return online, or contact the appropriate customer service team. Items shipped via ground shipping must be reported within 30 days. Freight carriers only allow two (2) business days after delivery to file a freight claim. You may set up a claim online through your account.
We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.
I did not receive all my products. What do I do?
There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.
My purchase was lost in transit, what should I do?
In case of a lost shipment, please contact our customer service team as soon as possible for assistance.
Who do I contact if I need assistance with a return?
Please call one of our teams for help:
All Products: (800) 375-3403
Appliance Specialist Team: (855) 484-3292
Flooring & Tile Specialist Team: (855) 484-3293
What can I pay with?
We currently accept the following forms of payment:
Amazon Payments: Amazon Payments allows members to establish an account for easy payment at checkout. For more information, visit: https://payments.amazon.com/sdui/sdui/home
Ferguson Line of Credit
Check: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
Credit cards: VISA, MasterCard, Discover, and American Express. Your card must have a verifiable billing address.
PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout. Visit: https://www.paypal.com.
Wire transfers: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
What types of products does Ferguson Home offer for home projects?
Ferguson Home offers an unmatched selection of bath, kitchen, and lighting products from renowned brands to support your home building or renovation projects.
Can I visit Ferguson Home's showroom to see products in person?
Yes, Ferguson Home has state-of-the-art showrooms where you can interact with products firsthand and receive personalized expert support.
What are the typical opening hours for Ferguson Home in Huntington Station, NY?
Ferguson Home is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays and major holidays.
How long do I have to return an item to Ferguson Home?
You may initiate a return for most items within 90 days of receipt to receive a refund, excluding shipping costs.
Are there any fees for returning items to Ferguson Home?
No, Ferguson Home does not charge any restocking fees on returned items.
How can I initiate a return or cancel an order with Ferguson Home?
You must create or log into your Fergusonhome.com account and use the online tools to set up returns or request order cancellations.
What payment methods does Ferguson Home accept?
Ferguson Home accepts Amazon Payments, Ferguson Line of Credit, checks, major credit cards (VISA, MasterCard, Discover, American Express), PayPal, and wire transfers.
What nearby places of interest can help me access Ferguson Home in Huntington Station?
Nearby places like Blackman Plumbing Supply Co. and Ferguson Bath, Kitchen & Lighting Gallery can be useful landmarks when locating Ferguson Home, and nearby services like Enterprise Rent-A-Car can assist with transportation.
What other services are available near Ferguson Home for home improvement?
Nearby businesses like Urban Specialty Woods (building supplies) and Provenance Restoration Services (home improvement) offer complementary services for your renovation projects.
Are there local health and community services near Ferguson Home?
Yes, nearby are DaVita Huntington dialysis clinics for health needs, as well as community organizations like Golden Paw Society and Helping Hand Rescue Mission.