Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hudson, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for being rude or unresponsive.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with garbage not being picked up.
Product Availability
Customers frequently mentioned issues with stock levels, including empty shelves and items not being available as advertised.
Delivery Issues
Numerous complaints about delivery service, including delays, incomplete orders, and poor communication from customer service.
Staff Helpfulness
While many customers appreciated the helpfulness of staff, there were instances where assistance was hard to find or staff appeared indifferent.
BM
Bryan McCalister
Nov 15, 2025
5.0
Paula & Tricia, management at this location, along with sales associate Matt provided exceptional customer service. They went above and beyond to solve a problem for me, and I cannot thank them enough for their impeccability and excellence.
SV
Scott Vining
Nov 9, 2025
4.0
Purchased a new toilet, installed it and it leaked all over from a Crack inside. The service desk returned it with no problems, but still a lot of time and money lost
TD
TJ Dubya
Nov 9, 2025
1.0
I was very disappointed in the service I received when looking for a specific product. I was given a different location from each employee that I asked and NONE of them were right. I left without a purchase
MS
M Sage
Oct 15, 2025
1.0
No RV anything
SE
Spencer Eason
Oct 4, 2025
5.0
Thank you Jessica for your recommendation on my lattice purchase
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I purchase at Lowe's Home Improvement in Hudson, NY?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Hudson?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns can be started online for items bought on Lowes.com or directly at the store with proof of purchase.
What payment options are accepted at Lowe's Home Improvement in Hudson?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe’s offers installation services for appliances, blinds, cabinets, flooring, doors, lighting, roofing, and many more.
Which nearby stores can I visit for other shopping needs around Lowe's Hudson location?
Nearby stores include Kohl's department store, Walmart Hudson - Fairview Ave, T.J.Maxx, Old Navy, and Dollar Tree for a variety of clothing, electronics, and discount items.
Are there places nearby where I can get quick services like key cutting or phone repairs near Lowe's Hudson?
Yes, Minute Key and KeyMe Locksmiths offer key and locksmith services; Walmart Tech provides mobile phone repair and IT services close to Lowe's Hudson store.
Where can I find food or coffee near Lowe's Home Improvement in Hudson?
Dunkin' coffee shop is nearby, perfect for grabbing donuts, coffee, or smoothies before or after visiting Lowe's.