Lowe’s in Hudson, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback indicates a mix of experiences with staff knowledge, with some customers praising helpful and knowledgeable employees, while others report confusion and lack of assistance.
Customer Service
Customer service experiences vary widely; some customers report exceptional service, while others express frustration with unhelpful or rude staff.
Store Condition
The store is generally described as clean and well-organized, but there are complaints about stock availability and maintenance issues.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays and incomplete orders.
Product Availability
Customers frequently mention issues with product availability, including empty shelves and discrepancies between online listings and in-store stock.
SH
Simon Hoel
6 days ago
5.0
you already know it's lowes. if you've never been it's basically everything you need for construction, painting, repairs, and maintainance. more than enough stuff for any home job. also the employees know what they are doing.
EG
Erik Goodwine
Jan 5, 2026
5.0
Shoutout to James & Tammy for providing excellent customer service!
TT
The518handymancan
Dec 29, 2025
1.0
Used to love shopping here. All the honest/knowledgeable staff are gone. Went to get a house of windows, clueless mill works department and useless contractor desk. Sales takes with zero knowledge. Asked for managers I used to know and they are all gone besides Donna. Associates said the store changed hands a year ago and now it’s broken. I see this first hand. Back to Herringtons I go
HR
Hudson Valley Reviewer
Dec 14, 2025
5.0
The Hudson Lowe’s is an excellent store and easily deserves five stars. From the moment you walk in, it’s clear that this location is well managed and focused on customer experience. The store is clean, bright, and well organized, making it easy to find exactly what you need without wasting time wandering around.
The selection here is strong across the board. Whether you’re working on a home improvement project, picking up materials for repairs, or just grabbing supplies for the yard, this store is consistently well stocked. Aisles are clearly labeled, and products are neatly arranged, which makes shopping efficient even during busy hours.
What really sets this Lowe’s apart is the staff. Employees are friendly, knowledgeable, and genuinely willing to help. When you ask a question, you don’t feel rushed or brushed off—they take the time to point you in the right direction and offer helpful suggestions. Checkout is smooth, and lines move quickly thanks to attentive cashiers and self-checkout options.
Parking is convenient, and getting in and out of the store is hassle-free. Overall, this Hudson Lowe’s delivers a dependable, stress-free shopping experience and is a great example of how a home improvement store should operate.
BM
Bryan McCalister
Nov 15, 2025
5.0
Paula & Tricia, management at this location, along with sales associate Matt provided exceptional customer service. They went above and beyond to solve a problem for me, and I cannot thank them enough for their impeccability and excellence.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I purchase at Lowe's Home Improvement in Hudson, NY?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Hudson?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns can be started online for items bought on Lowes.com or directly at the store with proof of purchase.
What payment options are accepted at Lowe's Home Improvement in Hudson?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe’s offers installation services for appliances, blinds, cabinets, flooring, doors, lighting, roofing, and many more.
Which nearby stores can I visit for other shopping needs around Lowe's Hudson location?
Nearby stores include Kohl's department store, Walmart Hudson - Fairview Ave, T.J.Maxx, Old Navy, and Dollar Tree for a variety of clothing, electronics, and discount items.
Are there places nearby where I can get quick services like key cutting or phone repairs near Lowe's Hudson?
Yes, Minute Key and KeyMe Locksmiths offer key and locksmith services; Walmart Tech provides mobile phone repair and IT services close to Lowe's Hudson store.
Where can I find food or coffee near Lowe's Home Improvement in Hudson?
Dunkin' coffee shop is nearby, perfect for grabbing donuts, coffee, or smoothies before or after visiting Lowe's.