Lowe's Home Improvement

4.0
879 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Hudson, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
490 Fairview Avenue, Hudson, NY
12534, United States

Hours

Reviews

4.0
762 reviews
5 stars
366
4 stars
208
3 stars
77
2 stars
29
1 star
82

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Feedback indicates a mix of experiences with staff knowledge, with some customers praising helpful and knowledgeable employees, while others report confusion and lack of assistance.

Customer Service

Customer service experiences vary widely; some customers report exceptional service, while others express frustration with unhelpful or rude staff.

Store Condition

The store is generally described as clean and well-organized, but there are complaints about stock availability and maintenance issues.

Delivery Issues

Numerous reviews highlight significant problems with delivery services, including delays and incomplete orders.

Product Availability

Customers frequently mention issues with product availability, including empty shelves and discrepancies between online listings and in-store stock.
  • SH
    Simon Hoel
    6 days ago
    5.0
    you already know it's lowes. if you've never been it's basically everything you need for construction, painting, repairs, and maintainance. more than enough stuff for any home job. also the employees know what they are doing.
  • EG
    Erik Goodwine
    Jan 5, 2026
    5.0
    Shoutout to James & Tammy for providing excellent customer service!
  • TT
    The518handymancan
    Dec 29, 2025
    1.0
    Used to love shopping here. All the honest/knowledgeable staff are gone. Went to get a house of windows, clueless mill works department and useless contractor desk. Sales takes with zero knowledge. Asked for managers I used to know and they are all gone besides Donna. Associates said the store changed hands a year ago and now it’s broken. I see this first hand. Back to Herringtons I go
  • HR
    Hudson Valley Reviewer
    Dec 14, 2025
    5.0
    The Hudson Lowe’s is an excellent store and easily deserves five stars. From the moment you walk in, it’s clear that this location is well managed and focused on customer experience. The store is clean, bright, and well organized, making it easy to find exactly what you need without wasting time wandering around. The selection here is strong across the board. Whether you’re working on a home improvement project, picking up materials for repairs, or just grabbing supplies for the yard, this store is consistently well stocked. Aisles are clearly labeled, and products are neatly arranged, which makes shopping efficient even during busy hours. What really sets this Lowe’s apart is the staff. Employees are friendly, knowledgeable, and genuinely willing to help. When you ask a question, you don’t feel rushed or brushed off—they take the time to point you in the right direction and offer helpful suggestions. Checkout is smooth, and lines move quickly thanks to attentive cashiers and self-checkout options. Parking is convenient, and getting in and out of the store is hassle-free. Overall, this Hudson Lowe’s delivers a dependable, stress-free shopping experience and is a great example of how a home improvement store should operate.
  • BM
    Bryan McCalister
    Nov 15, 2025
    5.0
    Paula & Tricia, management at this location, along with sales associate Matt provided exceptional customer service. They went above and beyond to solve a problem for me, and I cannot thank them enough for their impeccability and excellence.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.