Lowe's Home Improvement

4.0
876 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hudson, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
490 Fairview Avenue, Hudson, NY
12534, United States

Hours

Reviews

4.0
759 reviews
5 stars
364
4 stars
208
3 stars
77
2 stars
29
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for being rude or unresponsive.

Store Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with garbage not being picked up.

Product Availability

Customers frequently mentioned issues with stock levels, including empty shelves and items not being available as advertised.

Delivery Issues

Numerous complaints about delivery service, including delays, incomplete orders, and poor communication from customer service.

Staff Helpfulness

While many customers appreciated the helpfulness of staff, there were instances where assistance was hard to find or staff appeared indifferent.
  • BM
    Bryan McCalister
    Nov 15, 2025
    5.0
    Paula & Tricia, management at this location, along with sales associate Matt provided exceptional customer service. They went above and beyond to solve a problem for me, and I cannot thank them enough for their impeccability and excellence.
  • SV
    Scott Vining
    Nov 9, 2025
    4.0
    Purchased a new toilet, installed it and it leaked all over from a Crack inside. The service desk returned it with no problems, but still a lot of time and money lost
  • TD
    TJ Dubya
    Nov 9, 2025
    1.0
    I was very disappointed in the service I received when looking for a specific product. I was given a different location from each employee that I asked and NONE of them were right. I left without a purchase
  • MS
    M Sage
    Oct 15, 2025
    1.0
    No RV anything
  • SE
    Spencer Eason
    Oct 4, 2025
    5.0
    Thank you Jessica for your recommendation on my lattice purchase

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.