Raymour & Flanigan Furniture and Mattress Store

4.6
1640 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 137 Colonial Drive in Horseheads, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
137 Colonial Drive, Horseheads, NY
14845, United States

Hours

Reviews

4.6
1,640 reviews
5 stars
1,370
4 stars
127
3 stars
38
2 stars
28
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and knowledgeable staff, highlighting their positive experiences with salespeople like Tad, Lou, and Chris.

Delivery Issues

Several reviews mentioned problems with delivery, including unresponsive customer service and delays in receiving orders.

Product Quality

While many customers were satisfied with their purchases, some expressed disappointment regarding the durability and quality of certain furniture items.

Sales Experience

Customers appreciated the low-pressure sales environment, allowing them to browse comfortably without feeling rushed.
  • TE
    Trish Ervay
    3 days ago
    5.0
    Thank you for great customer service in the Elmira store. We had enough personal attention and space to check things out and make a decision to buy new living room furniture.
  • NW
    Norma Whitmore
    Jan 6, 2026
    5.0
    Mary was very helpful and we were very Blessed by the Expertise she Provided us in our Selection.Ty so much For all your help Mary .Raymond & Flanigan are very Fortunate to have you on their staff.
  • IT
    Ian Texas
    Dec 27, 2025
    5.0
    This place is so nice and spacious inside. This is where I would likely use as a base camp after a zombie apocalypse. The employees are nice! They look like they have it made working there!
  • GB
    Grace Brown
    Nov 26, 2025
    1.0
    Unfortunately, I had a very disappointing experience. I visited on Sunday, 11/23/25, and placed an order for a couch with Jeffery Treadwell. Although the system was down at the time, he assured us that he would manually submit the order and contact us on Tuesday with pickup details. By Wednesday, we learned that the order was never placed, and we are now being told we must reorder the couch. This level of service is unacceptable, especially as we are in the process of moving into our new home and are now left without the furniture we planned for. I am extremely dissatisfied with how this situation was handled and the lack of follow-through from Jeffery Treadwell.
  • JP
    Jason Paulman
    Nov 22, 2025
    5.0
    Fantastic experience today at Raymour & Flanigan! Worked With Tim W. Very pleasant and addressed all concerns/questions. No pressure at all. Go in and ask for Tim. We will be back!

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

What is the address of Raymour & Flanigan Furniture and Mattress Store in Horseheads, NY?

The store is located at 137 Colonial Drive, Horseheads, NY 14845, USA.

What are the opening hours for Raymour & Flanigan Furniture and Mattress Store?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.