Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 137 Colonial Drive in Horseheads, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Store
137 Colonial Drive, Horseheads, NY
14845, United States
Hours
Reviews
4.6
1,640 reviews
5 stars
1,370
4 stars
127
3 stars
38
2 stars
28
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and knowledgeable staff, highlighting their positive experiences with salespeople like Tad, Lou, and Chris.
Delivery Issues
Several reviews mentioned problems with delivery, including unresponsive customer service and delays in receiving orders.
Product Quality
While many customers were satisfied with their purchases, some expressed disappointment regarding the durability and quality of certain furniture items.
Sales Experience
Customers appreciated the low-pressure sales environment, allowing them to browse comfortably without feeling rushed.
- TETrish Ervay3 days ago5.0Thank you for great customer service in the Elmira store. We had enough personal attention and space to check things out and make a decision to buy new living room furniture.
- NWNorma WhitmoreJan 6, 20265.0Mary was very helpful and we were very Blessed by the Expertise she Provided us in our Selection.Ty so much For all your help Mary .Raymond & Flanigan are very Fortunate to have you on their staff.
- ITIan TexasDec 27, 20255.0This place is so nice and spacious inside. This is where I would likely use as a base camp after a zombie apocalypse. The employees are nice! They look like they have it made working there!
- GBGrace BrownNov 26, 20251.0Unfortunately, I had a very disappointing experience. I visited on Sunday, 11/23/25, and placed an order for a couch with Jeffery Treadwell. Although the system was down at the time, he assured us that he would manually submit the order and contact us on Tuesday with pickup details. By Wednesday, we learned that the order was never placed, and we are now being told we must reorder the couch. This level of service is unacceptable, especially as we are in the process of moving into our new home and are now left without the furniture we planned for. I am extremely dissatisfied with how this situation was handled and the lack of follow-through from Jeffery Treadwell.
- JPJason PaulmanNov 22, 20255.0Fantastic experience today at Raymour & Flanigan! Worked With Tim W. Very pleasant and addressed all concerns/questions. No pressure at all. Go in and ask for Tim. We will be back!
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What is the address of Raymour & Flanigan Furniture and Mattress Store in Horseheads, NY?
The store is located at 137 Colonial Drive, Horseheads, NY 14845, USA.
What are the opening hours for Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at Raymour & Flanigan Furniture and Mattress Store?
You can browse over 5,000 items including couches, mattresses, dining room furniture, and bedroom sets.
Does Raymour & Flanigan offer assembly services for purchased furniture?
Yes, the store provides service assembly for your furniture purchases.
Can I pay with debit or credit cards at Raymour & Flanigan?
Yes, you can pay with both debit and credit cards, but mobile NFC payments are not accepted.
Can I shop at Raymour & Flanigan online, or do I need to visit the showroom?
You can both visit the showroom at 137 Colonial Drive, Horseheads, NY or shop online via their website to confidently furnish your home.
Which nearby stores should I visit if I'm shopping for gifts near Raymour & Flanigan?
Nearby jewelry stores like KAY Jewelers and Kay Jewelers offer great options for gifts and are close to Raymour & Flanigan.
What dining options are available near Raymour & Flanigan Furniture?
You can enjoy meals at nearby restaurants such as Outback Steakhouse, Red Robin Gourmet Burgers, and Dandy - Pizza Cafe Deli.
Are there any nearby hotels for customers traveling to Raymour & Flanigan?
Yes, there are nearby accommodations like Country Inn & Suites by Radisson, Candlewood Suites, and Country Inn and Suites to stay comfortably.
How can nearby stores like Kohl's and DICK'S Sporting Goods complement my shopping trip to Raymour & Flanigan?
After furnishing your home at Raymour & Flanigan, you can visit Kohl's for clothing and household items or DICK'S Sporting Goods for outdoor and sports gear, making for a convenient one-stop shopping experience.