Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Highland, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
914 reviews
5 stars
513
4 stars
230
3 stars
69
2 stars
31
1 star
71
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of products available, including tools, plants, and home improvement supplies.
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Delivery Issues
Several customers reported significant problems with delivery and order fulfillment, including cancellations and lack of communication.
Store Condition
The store is generally noted to be clean and well-organized, although some locations have issues with staffing and availability of assistance.
Pricing Concerns
Many customers find prices to be on the higher side, especially compared to competitors.
- RRRuben RiveraOct 23, 20254.0always nice to go to Lowe's and find what I need. This trip needed some new tools and they had a great selection of tools. prices where ok a little high but right now everything is pricey
- PSPatricia ScullyOct 19, 20255.0Best store around ! 👍💯
- SDSalvador DelectoOct 3, 20251.0When I call I want to talk to a person without having to press 0 a thousand times. I press 0 put a person on the phone. Simple.
- NONo OneSep 30, 20255.0I come all the way from the mountains to go to this Lowe’s. Oh my gourd what a selection! I was heaving about it. It’s a little bit cold in there though.
- GSGee SSep 3, 20255.0Went to buy 3 gallons of paint, walked away to buy a few supplies. They were already mixed and ready. Fast service was in and out in no time even had a few keys made.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Highland, NY?
You can find a variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage items.
What are the store hours for Lowe's Home Improvement in Highland, NY?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's Home Improvement offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts major payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe's offers various installation services including appliances, blinds, cabinets, countertops, decks, doors, flooring, roofing, and more.
Is Lowe's Home Improvement wheelchair accessible and does it provide recycling services?
Yes, the store has wheelchair accessible parking and offers recycling for electronics, light bulbs, and batteries.
What are some nearby places of interest around Lowe's in Highland, NY?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Royal Pools & Spas if you are interested in pool supplies and services.
How can nearby places like the Southeastern New York Library Resources Council benefit customers visiting Lowe's?
Customers can visit the Southeastern New York Library Resources Council nearby for community services or public resources before or after shopping at Lowe's.
Are there convenient lodging options near Lowe's Home Improvement in Highland, NY?
Yes, Rodeway Inn & Suites New Paltz - Hudson Valley is located nearby, providing convenient accommodation for customers visiting the area.