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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hicksville, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,777 reviews
5 stars
998
4 stars
433
3 stars
157
2 stars
50
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised helpful and friendly employees, others reported rude behavior and lack of assistance.
Product Quality
Several customers expressed dissatisfaction with the quality of products, including damaged items and poor inventory management.
Delivery Issues
Numerous complaints were made regarding delivery problems, including incorrect items, delays, and poor communication.
Store Experience
The store is generally described as clean and organized, but some customers noted long wait times at checkout and issues with self-service.
- GMGavin McCormack2 days ago4.0Excellent service and parts
- KCkairan chenDec 23, 20251.0I am writing to formally complain about an extremely unpleasant experience I had while shopping at your store recently. During my visit, I was simply purchasing regular items when a salesperson approached us and repeatedly attempted to promote solar energy products. We clearly and politely stated multiple times that we were not interested and asked the salesperson to stop. However, instead of respecting our decision, the salesperson continued the promotion with increasing impatience. What was even more unacceptable was that after we firmly refused again, the salesperson used highly rude and insulting language toward us. Such behavior was disrespectful and humiliating, and it seriously affected our mood and shopping experience. As customers, we have the right to make our own purchasing decisions without being subjected to verbal abuse for declining a sales pitch. This incident raises serious concerns about your staff’s professionalism and customer service standards. I strongly urge your management to investigate this matter, take appropriate action, and provide better training to ensure that customers are treated with basic respect in the future. I expect a reasonable explanation and a formal response regarding this matter.
- TNThelma Newman NewmanDec 17, 20255.0Jay was extremely helpful. The moment I looked confused, trying to find something, he asked if I needed help and knew exactly what I needed.
- SNsheytoon NaftchiDec 16, 20251.0Went to buy a snow blower, had limited stock purchased the item they showed as stock then came back and said inventory was incorrect asked to buy a display unit if they can sell with battery they refused saying battery is more expensive but one out of box comes with battery, seems like they did not want to sell, what happened to going above and beyond for customers?
- YCYshd CNov 28, 20251.0Don’t buy a tree at this location, they did not help assist with putting the tree on my car. They stated that they do not help assist with trees and we struggled to put it on the car ourselves. I’ve been to 2 locations in the past years where they helped us. This is the only location that stated they do not help with Christmas trees
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Hicksville, NY?
You can find a wide range of products including appliances, tools, paint, flooring, garden equipment, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and Kobalt.
What are the store hours for Lowe's Home Improvement in Hicksville?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary—please check the specific date for details.
Does Lowe's Home Improvement in Hicksville offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent when your order status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. For items purchased online, start the return through your Order History. In-store returns require proof of purchase at the customer service desk.
What services does Lowe's Home Improvement provide besides product sales?
They provide installation services for appliances, flooring, cabinets, lighting, doors, windows, and more, along with free delivery, free haul away, easy returns, and exchanges.
Which payment options are accepted at Lowe's Home Improvement in Hicksville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
What nearby services or businesses are close to Lowe's Home Improvement in Hicksville?
Nearby places include Blue Rhino Propane Exchange for propane needs, Carefree Security for home security services, and The TurboChyll Company for HVAC and plumbing services, which complements your home improvement projects.
Are there dining options near Lowe's where I can eat before or after shopping?
Yes, Applebee's Grill + Bar is nearby, offering American restaurant and bar services, perfect for a meal before or after your visit.
Can I find specialized home service providers near Lowe's in Hicksville for additional support?
Yes, nearby you can find electricians such as Popkin & Son Electric Service Inc, plumbing and HVAC contractors like Gold Star Plumbing, Heating, and Cooling, and home cleaning services like Shine of Long Island to assist with your home projects.