Extra Space Storage

4.9
874 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 65 W John St in Hicksville, NY today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, commercial tenants, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
65 W John St, Hicksville, NY
11801, United States

Hours

Reviews

4.9
874 reviews
5 stars
850
4 stars
14
3 stars
2
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lene, the store manager, received consistent praise for her exceptional customer service, being described as friendly, helpful, and accommodating.

Cleanliness

The facility is frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.

Staff Competence

Customers highlighted the professionalism and helpfulness of the entire staff, including Eric and Shubam, enhancing the overall service quality.

Security

The facility is described as secure, with features like gated entry and surveillance, providing peace of mind to customers.
  • DH
    D H
    Jan 1, 2026
    5.0
    Excellent sevice. The best storage place I have been to. The staff is super nice and was very helpful with my needs. Highly recommend…
  • HB
    Hus Bay
    Dec 18, 2025
    5.0
    Clean & very professional staff very futureistic you will love it here
  • PS
    Peter Shapiro
    Dec 18, 2025
    5.0
    It's a clean and secured facility. Excellent staff that are helpful if you have any questions or concerns. In particular the Lene the store manager who has been present since I start renting here. She has always responded professionally and respectfully to any enquiries I have in regards my storage need. She is always very sympathetic and she is very friendly and always have a listen ear.
  • ES
    Erick Sjoquist
    Dec 18, 2025
    5.0
    It's always so easy and convenient. Lene is the best!
  • EN
    Elizabeth Norton
    Dec 9, 2025
    5.0
    The crew is friendly. Thank goodness they’re open until 10 pm now! Finally! I never go alone after the office staff leaves, always have my hubby/bodyguard with me. Can’t be too safe these days. UPDATE: The Mgr Lene called me today to discuss my concerns!! Wow! She gave me a Senior Discount & another discount too! Quite significant! Thank you very very much!! 5 ⭐️ ⭐️⭐️⭐️⭐️‼️🥰

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.