Extra Space Storage

5.0
535 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 550 W Old Country Rd in Hicksville, NY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
550 W Old Country Rd, Hicksville, NY
11801, United States

Hours

Reviews

5.0
535 reviews
5 stars
526
4 stars
6
3 stars
1
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1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Stacey and Antoine, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to their storage units and the convenience of the loading bays, enhancing the overall usability of the facility.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases, indicating a potential issue with long-term affordability.

Overall Experience

Many reviews highlight a positive overall experience, with customers recommending the facility for its excellent service and clean environment.
  • SJ
    Shama Jhaveri
    2 days ago
    5.0
    First time storing and Stacy explained the whole process and made me feel at ease about storing my belongings! Had a thorough walkthrough of all the things. Looking forward to this being my long term storage solution.
  • AH
    Ammad Hameed
    Nov 13, 2025
    5.0
    Antoine was great , very kind professional and knowledgeable, thank you for making it easy
  • WS
    widnie S
    Nov 10, 2025
    5.0
    I had a great experience with this storage, the staff were very nice and helpful.
  • KW
    KAREN WICH
    Oct 28, 2025
    5.0
    Great! Customer service ! Stacey very helpful
  • MJ
    Muhammad Junaid
    Oct 21, 2025
    5.0
    Stacey was great! The whole experience from reserving to actually leasing was very thorough. The place is clean with a lot of resources. Wish it was 24 hour access tho but not a deal breaker

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.