Brand Certified
Lowe's Home Improvement
4.1(1036 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
182 Lowes Boulevard, Herkimer, NY
13350, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(315) 867-5520
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NY-Herkimer/2400
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Herkimer, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
1,036 reviews
5 stars
574
4 stars
238
3 stars
93
2 stars
26
1 star
105
- MMManoloMar 9, 20261.0This Lowe’s is the worst Lowe’s in upstate ny. They’ve taken plumbing items from me and returned them to shelves without refunding me which they won’t show me proof but offered me 2 different amounts of money on what they stole from me. they’re extremely rude, last night I bought a brand new 5 gallon of primer, had them shake it. The guy handed it to me and on the backside, where the associate was, was a whole bunch of paint on the outside of the container. I didn’t see it, I grabbed it, brought it to the pro desk where I cashed out, got in my truck and realized I had paint all over me, my jacket and my jean. I went in and all the guy offered me was to load the same bucket in my truck. I said “that’s not going in my truck” and they were like “do you want a new one” I said , yeah and you guys need to at minimum pay for this dry cleaning or replace this whole jacket if that doesn’t work. The manager said “we don’t do that” I didn’t do this myself, if I caught my jacket somewhere and ripped it that’s on me, but nowhere in this entire store besides that oops rack is there open paint anywhere. I should have never been covered in paint, that’s the associates fault for allowing me to even leave the counter with the 5 gallon covered in paint splatter.
- BMB McGeeFeb 12, 20261.0While we did not order or have anything delivered by Lowes today, we did have the joy of one of their delivery trucks smashing into our driveway this morning and crushing our culver pipe. How do we know it was them? Well we watched it happen, tried to stop the two men who jumped out of to "check their truck over", but immediately got back and in and sped off... oh and WE GOT IT ON CAMERA. We immediately called the local Lowes to report the issue and were told "if you cant provide us with a license plate, you can't prove it happened, sounds like you should call your home owners insurance." Actually, we called the cops and provided them with a video of them fleeing the scene, but thanks. Yes, we... the home owners, who ordered nothing from you, and attempted to stop the men that damaged our property,....should be held accountable. I feel bad for whoever had deliveries today, everything in that truck is most likely broken, but don't worry - the FINE folks of Lowe's customer service will most likely direct you to someone else who can fix it, because they clearly take no accountability.
- ABAris' BabygirlJan 27, 20265.0Always clean. Staff is friendly and helpful. Can usually find what I need.
- CCChristineJan 18, 20265.0Everyone knows lowes
- HOHeather Adam-Cerri & OdinDec 5, 20255.0Dec. 5, 2025 Today I visited Lowes and upon getting to the self check out (no line, no waiting BTW), and without me even asking…I was immediately helped with the check out process by a young man by the name of “Tom”.( My inexperience must been obvious to him 🫣) I just want to publicly thank Tom for all his help..He did my checkout for me at lightning speed and was pleasant as well! THANK YOU TOM…your kindness and eagerness to help definitely stuck out of the crowd! 😁
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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