Business Details
About
Mattress StoreBedroom Furniture StoreCity Mattress
Discover your finest night’s sleep at City Mattress. This second generation, family-run specialty sleep company was founded in 1964 with the singular concept of providing the largest selection of the finest mattresses at the guaranteed lowest prices by sleep professionals who care about your comfort in all that we do. With over 80 mattress comforts in a broad range of prices, City Mattress leads the market with service and selection. Get free delivery and set up of all your purchases. Beyond mattresses, City Mattress offers everything you need to sleep…wood beds, metal beds, upholstered beds, bedroom furniture, adjustable beds, pillows, linens and so much more.
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.8
198 reviews
5 stars
176
4 stars
12
3 stars
3
2 stars
3
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable, friendly, and non-pushy sales staff, particularly highlighting individuals like JP, Matt, and Michael for their exceptional service.
Product Knowledge
Many reviews noted the staff's extensive knowledge about mattresses, helping customers find the right fit based on their needs without pressure.
Shopping Experience
The overall shopping experience was described as pleasant and stress-free, with customers appreciating the lack of pressure to buy and the ability to explore options comfortably.
Quality of Products
Customers expressed satisfaction with the quality of the mattresses and the variety available, often mentioning the comfort and value of their purchases.
Delivery and Follow-Up
Several reviews highlighted the efficient delivery process and the store's willingness to address any post-purchase concerns, contributing to a positive overall experience.
- AAAshlee AppoloneyDec 24, 20255.0Josh (J.P.) was absolutely amazing! He listened to all of our concerns and recommended the perfect mattress, even after we tested several others we settled on his very first recommendation—the process was so quick and easy, I would 100% recommend him to anyone who wants an easy stress free mattress purchasing experience!
- SLSavannah LoveNov 28, 20255.0My husband and I just bought our Prana mattress from City Mattress through JP. He was extremely knowledgeable and friendly. He also was very helpful without being suffocating and also let us look around / talk amongst ourselves for a bit. Great mattress buying experience!
- PNpaul nguyenNov 3, 20255.0We have been to other places for mattresses and they turned us off....We felt like we were at the car dealersship!!!! Our sale lady was great and let us be us and we didn't feel rush or uncomfortable at all....We are pleased with the experience and her.
- CACarol AcquilanoNov 3, 20255.0This is the third mattress purchased from City Mattress over the past 40 years, and it has always been a good experience. Thanks to Joshua Pettit for his knowledgeable help. Second night on my Aireloom Streamline and it’s wonderful!
- JGJoel GibneyOct 5, 20254.0Great to work with. A little more than I wanted to spend but was fair and gave me a great deal.
Frequently Asked Questions About City Mattress
What type of products and brands can I find at City Mattress in Henrietta?
City Mattress offers a wide selection of over 80 mattress comforts and brands including PranaSleep, TempurPedic, Aireloom, Simmons Beautyrest, Serta, Nectar, Stearns & Foster, Sealy, Sleep Logic, Casper, Purple, Kingsdown, and their own Parks Collection. They also sell adjustable beds, bedroom furniture, pillows, linens, and more.
What are the store hours for City Mattress in Henrietta?
City Mattress is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM. Holiday hours vary, with some days having reduced hours or closures.
Does City Mattress offer delivery and setup services?
Yes, City Mattress provides free delivery and setup on all purchases, including same-day delivery options. They also offer service assembly for their products.
What payment options does City Mattress accept?
City Mattress accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa. They do not require cash only and accept debit cards and checks.
How can I book an appointment or reservation at City Mattress Henrietta?
You can book an appointment through their online reservation system at https://booking.citymattress.com/v2/#book/provider/17.
Is City Mattress accessible for customers with disabilities?
Yes, City Mattress in Henrietta has wheelchair accessible entrances and parking available.
What nearby stores can I visit along with City Mattress for home furnishings?
Nearby you can visit Pier 1, a furniture pop-up shop, and A.C. Moore Arts and Crafts for creative décor. These locations complement City Mattress' home furnishing offerings and provide additional options.
Are there dining options near City Mattress Henrietta?
Yes, nearby dining options include Rachel's Mediterranean Grill offering Mediterranean cuisine and Tim Hortons, a coffee shop and café, where you can enjoy meals or beverages before or after your mattress shopping visit.
What nearby services are available that I could access while shopping at City Mattress?
You can find services like The UPS Store 5641 for printing and shipping, and Agent Cleanup Cleaning Services for home cleaning. Additionally, Citizens bank is nearby for your financial needs.
What makes City Mattress unique compared to other mattress stores like Sleep Number or Mattress Firm?
Founded in 1964 as a family-run specialty sleep company, City Mattress offers the largest selection of mattresses at guaranteed lowest prices, with over 80 mattress comforts and free delivery & setup. They provide a 90 Night Comfort Guarantee and focus on personalized customer service with professional sleep experts.