Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress purchased at this store?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. For non-standard sizes, please check the specific product dimensions or consult a Sleep Expert.

Question 7

How will my new mattress be delivered when purchased from the Tempur-Pedic Flagship Store in Hartsdale?

Accepted Answer

Most mattresses come with free White Glove delivery, where the mattress is set up in your home and packaging removed. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include White Glove service.

Question 8

What distinguishes Medium and Medium Hybrid mattress feels at this Tempur-Pedic store?

Accepted Answer

Medium Hybrid mattresses include a coil system along with TEMPUR® material for more bounce and slightly softer feel compared to traditional Medium mattresses that are all foam-based.

Question 9

Does the Tempur-Pedic Flagship Store in Hartsdale offer custom mattresses for RVs or boats?

Accepted Answer

Yes, customization is available through an authorized partner. Have your custom dimensions ready and call their Sleep Expert line to expedite the order.

Question 10

Are replacement mattress covers available at this Tempur-Pedic store?

Accepted Answer

Yes, replacement covers for current models with removable covers can be ordered online or through Sleep Guides at the store for older models or special assistance.

Question 11

What are the store hours for the Tempur-Pedic Flagship Store in Hartsdale, NY?

Accepted Answer

The store is open Monday through Saturday from 10:00 am to 7:00 pm, and Sunday from 12:00 pm to 5:00 pm.

Question 12

Which payment methods are accepted at the Tempur-Pedic Flagship Store in Hartsdale?

Accepted Answer

They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.

Question 13

Can I pick up my mattress in-store at the Tempur-Pedic Flagship Store?

Accepted Answer

Yes, in-store pickup is available along with delivery services for your convenience.

Question 14

Are there beauty or spa services near the Tempur-Pedic Flagship Store in Hartsdale?

Accepted Answer

Yes, nearby you can visit Deka Lash for eyelash services, Rachele Rose Day Spa, Studio 900 beauty salon, Alexa's Hair Artistry, SP Wax & Skin Care Studio, and Salons by JC Hartsdale for various beauty and spa treatments.

Question 15

What other furniture or mattress stores are close to the Tempur-Pedic Flagship Store in Hartsdale?

Accepted Answer

Nearby furniture and mattress stores include the Tempur-Pedic USA store, Mattress Firm, Calligaris Store Westchester, Bassett Furniture, Bassett Home Furnishings, La-Z-Boy, and Tumi luggage store.

Question 16

Are there dining options near the Tempur-Pedic Flagship Store in Hartsdale for customers to visit before or after shopping?

Accepted Answer

Yes, Banzai Hibachi Steakhouse is nearby, offering sushi and Japanese dining, perfect for a meal when visiting the area.

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