Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hamburg, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,445 reviews
5 stars
757
4 stars
324
3 stars
141
2 stars
61
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently report issues with product availability and inventory accuracy, leading to frustration when items are out of stock or not found.
Store Cleanliness
The store is generally noted for being clean and well-organized, making it easier for customers to navigate.
Installation Services
Many customers express dissatisfaction with the installation services, citing poor communication and execution.
Staff Helpfulness
Several reviews highlight the helpfulness of staff members, with specific employees receiving commendations for going above and beyond.
- JCJoe CurcieNov 14, 20251.0As a hardware store that serves contractors to only have one register open is crazy . No one is pulling lumber carts through the self check out . The self checkouts with nowhere to set anything after you’re done scanning it . Let’s get some Real Human cashiers back at this location.
- IPIan PowerNov 12, 20253.0Staff not very helpful or nice.
- JGJohn GraczykNov 1, 20255.0Need cashier's at some registers for people who don't want self check out
- GMGrace MartinOct 28, 20255.0Kyle from toolword is very helpful, and knowledgeable. He helped my mother and I when the other worker didn't know the peice we needed. He helped and was able to find the part for us. He's a great asset to this lowes location!!
- TKTroy KlahnOct 28, 20253.0Kind of sad. I stood there for 15 minutes looking for something. There was an associate standing at the end of the aisle side eyeing me. As soon as I walked towards them they left the aisle. I lost interest and went to a home town store and received excellent service. Ive worked customer service jobs most of my life. If I ever saw a customer in a blank stare at products, I'd hustle over to help. I see nothing like that in any of their employees. So sad. I guess thats why they went to all self check out registers.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hamburg, NY?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, gardening equipment, and more to suit both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in Hamburg, NY?
The store is open Monday through Friday from 6:00 AM to 9:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 7:00 PM, with adjusted holiday hours on major holidays.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both delivery and in-store pickup options for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates regarding your order.
What should I bring to pick up my order in-store at Lowe's?
Bring your order confirmation email or order number along with a valid photo ID such as a state driver's license, military ID, or state ID. Only the cardholder or authorized user of the credit card may pick up the order.
Are there any installation services available at Lowe's Hamburg location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, HVAC, roofing, and more to assist with your home improvement projects.
What are the accepted payment methods at Lowe's in Hamburg?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby dining options close to Lowe's Home Improvement in Hamburg, NY?
Yes, nearby dining includes KFC and Taco Bell for fast food, Buffalo Sports Grill for a sports bar experience, Hat Trix bar and restaurant, Blasdell Pizza for Italian dining, and Uncle Joe’s Diner for American cuisine, making it easy to grab a meal before or after shopping.
Where can I get propane exchange near Lowe's Hamburg location?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for your outdoor grilling and heating needs.
Are there any other home-related services close to Lowe's in Hamburg?
Yes, nearby there is Minute Key for locksmith services and Keiffer Plumbing Heating & Cooling for HVAC and plumbing services, complementing your home improvement projects.