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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hamburg, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,455 reviews
5 stars
762
4 stars
326
3 stars
141
2 stars
61
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unhelpfulness.
Product Availability
Customers frequently mention issues with product availability and inaccurate inventory information.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many customers express frustration with long wait times at checkout and the lack of human cashiers.
Installation Services
There are significant complaints regarding the quality and organization of installation services, with many customers advising against using them.
- KMKevin MarkowskiJan 5, 20265.0Friendly staff. Found what I needed. Enjoy the military discount.
- JKJay KisyuDec 26, 20251.0Terrible customer service. Was told to come here from a Different location to pickup more items and they will not honor the price. Rude customer service I don’t know it’s in their policy to lie to customers. Don’t talk to karri she’s was extremely rude. Maybe it’s because I speak a different language. Racist??
- GBGlenn BDec 15, 20251.0Prices marked on displays as clearance but not honored at checkout when scanned. Reason for not honoring sale price marked over the whole display price sign of holiday items was it was for one particular item not every item contained in the display. Really? All items were same price, but only one that didn't exist on sale? Wonder how many people never checked and paid full price???
- DLDeborah LathamDec 10, 20251.0Ordered a dishwasher on Monday and was told it would be delivered Tuesday. Checked Tuesday and was changed to Wednesday delivery. Called Wednesday because I hadn’t received any information on the delivery. Was told the delivery date is Dec 17. Not a happy customer. I then asked if it would be delivered that date and she couldn’t confirm. So not happy with Lowe’s. Don’t tell customers something is going to be delivered the next day and then change it to over a week later.
- GWGreg WeisDec 4, 20251.0New system for drivers to pick up orders is absolutely asinine. I do not have time as a driver picking up multiple orders to type in a 20 digit number on a computer screen, with no explanations of what to do or how to do it? So I ended up leaving. I imagine going through the holiday season. You are going to get an infinite. Amount of drivers that come to pick up packages that come across. This archaic system and cancel and leave, causing another driver to come and do the same thing over and over all day long. I guarantee this will happen because when you're picking up a delivery, it needs to be convenient. I am picking up multiple orders from multiple restaurants and places. I do not have time to go into Lowe's And play with a computer just to maybe see what i'm picking up like.No whoever's idea this was, it was just a bad one. Move on and figure out a better system. How about I walk in? Go to the counter and say a name like every other place. For all of time and then that person can hand me a package, and I can leave not go through a process involving a computer. And finding an employee, I mean, I don't know who thought this was a good idea during peak holiday season.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hamburg, NY?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, gardening equipment, and more to suit both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in Hamburg, NY?
The store is open Monday through Friday from 6:00 AM to 9:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 7:00 PM, with adjusted holiday hours on major holidays.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both delivery and in-store pickup options for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates regarding your order.
What should I bring to pick up my order in-store at Lowe's?
Bring your order confirmation email or order number along with a valid photo ID such as a state driver's license, military ID, or state ID. Only the cardholder or authorized user of the credit card may pick up the order.
Are there any installation services available at Lowe's Hamburg location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, HVAC, roofing, and more to assist with your home improvement projects.
What are the accepted payment methods at Lowe's in Hamburg?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby dining options close to Lowe's Home Improvement in Hamburg, NY?
Yes, nearby dining includes KFC and Taco Bell for fast food, Buffalo Sports Grill for a sports bar experience, Hat Trix bar and restaurant, Blasdell Pizza for Italian dining, and Uncle Joe’s Diner for American cuisine, making it easy to grab a meal before or after shopping.
Where can I get propane exchange near Lowe's Hamburg location?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for your outdoor grilling and heating needs.
Are there any other home-related services close to Lowe's in Hamburg?
Yes, nearby there is Minute Key for locksmith services and Keiffer Plumbing Heating & Cooling for HVAC and plumbing services, complementing your home improvement projects.