Lowe's Home Improvement

4.0
1384 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Halfmoon, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
476 Route 146, Halfmoon, NY
12065, United States

Hours

Reviews

4.0
1,246 reviews
5 stars
639
4 stars
298
3 stars
117
2 stars
42
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness, many reported poor customer service experiences, including rudeness and lack of assistance.

Product Quality

Several customers expressed dissatisfaction with the quality of products received, including damaged or defective items.

Delivery Issues

Numerous reviews highlighted significant problems with delivery and installation services, including delays, miscommunication, and unfulfilled orders.

Store Environment

The store was generally described as clean and well-organized, but some customers noted difficulty in finding staff for assistance.

Pricing and Selection

Customers appreciated the variety of products available and competitive pricing, although some felt the store was pricier than alternatives.
  • AB
    Andy B
    6 days ago
    4.0
    Giving people jobs that wouldnt have one otherwise. It doesn't amount to great service but its something. They have know one here thats knowledgable of the products there just there lol. Every time i buy a building worth of products the cashier misses barcodes left and right he will ring 10x one item and there actually all different. I tell them but who would, paying little has half the store walking out for free, watch next time your here. They dont sell "all threaded Hex Bolts" only all threaded carriage bolts. WHO ORDERS PRODUCT FOR THE STORE GET SOMEONE WHO HAS A CLUE!
  • VN
    Veronica N
    Nov 6, 2025
    5.0
    Robert was very helpful!
  • ZM
    Zachary Mason
    Oct 23, 2025
    5.0
    Top notch customer service.
  • DT
    David Tecler
    Sep 4, 2025
    5.0
    Go to for anything household
  • RM
    Roc M
    Aug 25, 2025
    5.0
    Anna provided nothing short of INCREDIBLE customer service. She was professional, polite and her goal was to help us with our transaction. Our purchase wasn't showing up and she kept looking for our info in the system as we weren't sure how we paid for the items. Lo and behold the transaction was connected to me and not my husband. She persevered and didn't give up on finding our account. Anna is a KEEPER! Also, while waiting in line a customer returned what she suspected may be a used sump pump. She was professional and courteous while she summoned a CSManager to determine whether the return should be authorized. She deserves a raise, you dont want to lose her.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.