Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Halfmoon, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
While some customers praised individual staff members for their helpfulness, many reported poor customer service experiences, including rudeness and lack of assistance.
Product Quality
Several customers expressed dissatisfaction with the quality of products received, including damaged or defective items.
Delivery Issues
Numerous reviews highlighted significant problems with delivery and installation services, including delays, miscommunication, and unfulfilled orders.
Store Environment
The store was generally described as clean and well-organized, but some customers noted difficulty in finding staff for assistance.
Pricing and Selection
Customers appreciated the variety of products available and competitive pricing, although some felt the store was pricier than alternatives.
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Andy B
6 days ago
4.0
Giving people jobs that wouldnt have one otherwise. It doesn't amount to great service but its something. They have know one here thats knowledgable of the products there just there lol. Every time i buy a building worth of products the cashier misses barcodes left and right he will ring 10x one item and there actually all different. I tell them but who would, paying little has half the store walking out for free, watch next time your here. They dont sell "all threaded Hex Bolts" only all threaded carriage bolts. WHO ORDERS PRODUCT FOR THE STORE GET SOMEONE WHO HAS A CLUE!
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Veronica N
Nov 6, 2025
5.0
Robert was very helpful!
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Zachary Mason
Oct 23, 2025
5.0
Top notch customer service.
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David Tecler
Sep 4, 2025
5.0
Go to for anything household
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Roc M
Aug 25, 2025
5.0
Anna provided nothing short of INCREDIBLE customer service. She was professional, polite and her goal was to help us with our transaction. Our purchase wasn't showing up and she kept looking for our info in the system as we weren't sure how we paid for the items. Lo and behold the transaction was connected to me and not my husband. She persevered and didn't give up on finding our account. Anna is a KEEPER! Also, while waiting in line a customer returned what she suspected may be a used sump pump. She was professional and courteous while she summoned a CSManager to determine whether the return should be authorized. She deserves a raise, you dont want to lose her.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Halfmoon, NY?
You can find a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Halfmoon, NY?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's in Halfmoon offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at their Halfmoon location.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via the Order History section, and in-store returns require proof of purchase at the customer service desk.
What nearby dining options are available close to Lowe's in Halfmoon?
Nearby dining options include Mochalisa's Caffe, Tea Plus Noodles, Chatpata Indian Restaurant, Saigon Spring Restaurant, Caputo's Pizzeria, Domino's Pizza, Sushi Na-Ra, Eddy's Traditional Chinese Cooking, and Kabab Masala.
Are there any nearby service or shipping locations near Lowe's Home Improvement?
Yes, customers can find a UPS Access Point location for courier and delivery services and Minute Key for key and locksmith services nearby.
What nearby stores or centers could I visit along with Lowe's in Halfmoon?
Nearby stores and centers include ALDI USA grocery store, St John Plaza shopping center and park, Nail Expo Clifton Park beauty salon, and Hairlines cosmetic and beauty supply store.