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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Glenville, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,115 reviews
5 stars
586
4 stars
267
3 stars
122
2 stars
35
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and rude management, leading to frustration and dissatisfaction.
Product Availability
Customers frequently experienced issues with product availability and inventory accuracy, often finding items out of stock or misrepresented online.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, many noted that finding assistance was often difficult due to understaffing.
Store Cleanliness
The store was generally reported as clean and organized, although some customers noted issues with specific areas like the plumbing section.
Delivery and Installation Issues
Numerous complaints were made regarding delivery and installation services, with customers experiencing delays and lack of communication.
- ATAlessandro TarquinioDec 28, 20255.0Dhevon was an exceptional worker who was friendly and efficient. His colleagues were also helpful. Overall good experience, although no human cashiers is a little like forcing customers to work for free.
- CPCynthia PDec 24, 20251.0Gave a five star review prematurely. It's now one star because they lied. I placed a pick up order online and it never said ready. I went to the store to check on it. They said they never had that in stock when I placed the order. I left, very unhappy. They called later (on Christmas Eve night) to say they had it and would put it aside for after Christmas for me. I went back the morning after Christmas and the sales associate who was there this time seemed inconvenienced that I was there. She was very rude and said they didn't have it. She left for about fifteen seconds "looking" for it, though I'm not sure she knew what she was looking for, can't neck and said they didn't have it. They don't hold things and wouldn't have Christmas things because it's after Christmas. They had a lot of Christmas stuff left and around everywhere. I drove a half hour out of my way, specifically to pick up this one item. They jerked me around, lying, instead. One of the workers probably took it home themselves and then lied to me about it.
- RMRaymond MurrellDec 11, 20251.0Poor customer care. Ordered a window replacement. Installer failed to show up. Store has not responded or inquired about the status.
- XXXenoDec 7, 20251.0Absolutely terrible experience I went in on Black Friday and nobody wanted to help me I asked and asked and asked and then I finally pulled one of the managers to the side and they told me they couldn’t help me with what I wanted to ask questions about after grilling them for about 20 minutes, asking a bunch of questions and receiving nothing but I don’t know. I’m not in this department the whole time I inferred was it in my best interest to go through the app after doing that the app glitched out and put multiple of many things in my cart and ended up being a total nightmare. After dealing with customer service, they said they could not even honor the appliance prices that I had originally bought, and that I would have to get refunded and restart an order at full price. This was after a week of making the purchase and within a day of it supposed to be arriving in my home.
- AAADec 1, 20251.0I would NOT recommend ordering appliances for delivery, as the driver team I had argued with me for 10 minutes and were going to put me in a really bad spot regarding removal of the old washer. Even though I offered a simple solution to the issue we had. I reported this whole nonsensical interaction to the store, and was told I would receive a call back from the manager, which I never did. Won't be going back there for my appliance needs ever again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Glenville, NY?
You can find appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more.
What are the store hours for Lowe's Home Improvement in Glenville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's in Glenville offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
Which payment methods are accepted at Lowe's Home Improvement?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decking, dishwashers, doors, garage doors, generators, gutters, hardwood flooring, HVAC, lighting, playsets, water heaters, and more.
Are there any special promotions or coupons available for Lowe's customers?
Yes, you can find savings and coupons through the Lowe's app or their online savings page.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be started online. For in-store returns, provide proof of purchase at the customer service desk.
How can customers visiting Lowe's Glenville use nearby places for convenience or leisure?
Customers can visit Glenville Pizza and Deli or Benevento Pizza Café for meals, stop at Stewart's Shops for convenience items and fuel, or enjoy family fun at Fat Boys Ice Cream and Family Fun Plex after shopping.
What nearby services support home projects when visiting Lowe's in Glenville?
Nearby places like Blue Rhino Propane Exchange and Prime Storage can assist with propane needs and equipment storage, while New Vision Kitchen Design offers carpenter and countertop installation services.
Are there nearby automotive services customers might find useful when shopping at Lowe's?
Yes, nearby automotive services include Auto Solutions, Extreme Auto Detailing Inc., Vintage Automobile Service, Intoxalock, and WetWerX Water & Snow for repair, detailing, glass service, and towing.