Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Glenville, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,104 reviews
5 stars
582
4 stars
266
3 stars
122
2 stars
35
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported long wait times and unhelpful staff.
Store Organization
Several reviews highlighted issues with store organization and inventory management, leading to difficulty in locating items.
Product Availability
Customers noted that while the store generally has a wide selection, there are frequent discrepancies in stock levels and availability.
Checkout Experience
The checkout process received criticism for being slow and inefficient, with some customers experiencing issues at self-checkout.
Management Issues
Multiple reviews mentioned poor management and lack of accountability, particularly regarding customer complaints and order fulfillment.
- TPTovaris Porter4 days ago5.0was out there braking down EZ Rack
- AAAbigailNov 16, 20255.0Tab was very nice &helpful! Went above and beyond to find a specific screwdriver we were looking for.
- JSJames M SmithNov 5, 20254.0I wasn't. Too happy with Lowe's. I bought an appliance there. They delivered it and there are people who delivered. It. Didn't know how to hook it up. I still have the refrigerator it's not hooked. Hope that this may help others. You can get appliances there, but I would get someone else to install it. They tell you that they have installers, and what you actually get are people that don't know what the heck they're doing. It's up. To you if you wanna go there. They do have other stuff.Wood and all other things just be careful on their appliances
- CCCOct 3, 20255.0customer service at paint counter was awesome, she answered all my questions and gave some great recommendations. very professional aswell
- AWAdam WestSep 21, 20252.0Trying to get someone to help you is like pulling teeth. They also need to hire someone that just walks around telling you where crap is.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Glenville, NY?
You can find appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more.
What are the store hours for Lowe's Home Improvement in Glenville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's in Glenville offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
Which payment methods are accepted at Lowe's Home Improvement?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decking, dishwashers, doors, garage doors, generators, gutters, hardwood flooring, HVAC, lighting, playsets, water heaters, and more.
Are there any special promotions or coupons available for Lowe's customers?
Yes, you can find savings and coupons through the Lowe's app or their online savings page.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be started online. For in-store returns, provide proof of purchase at the customer service desk.
How can customers visiting Lowe's Glenville use nearby places for convenience or leisure?
Customers can visit Glenville Pizza and Deli or Benevento Pizza Café for meals, stop at Stewart's Shops for convenience items and fuel, or enjoy family fun at Fat Boys Ice Cream and Family Fun Plex after shopping.
What nearby services support home projects when visiting Lowe's in Glenville?
Nearby places like Blue Rhino Propane Exchange and Prime Storage can assist with propane needs and equipment storage, while New Vision Kitchen Design offers carpenter and countertop installation services.
Are there nearby automotive services customers might find useful when shopping at Lowe's?
Yes, nearby automotive services include Auto Solutions, Extreme Auto Detailing Inc., Vintage Automobile Service, Intoxalock, and WetWerX Water & Snow for repair, detailing, glass service, and towing.