Extra Space Storage

4.9
303 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 180 Glen Head Rd in Glen Head, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, vehicles are allowed in drive-up units, commercial tenants, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
180 Glen Head Rd, Glen Head, NY
11545, United States

Hours

Reviews

4.9
303 reviews
5 stars
292
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Joe and Jeff consistently received high praise for their exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is noted for being exceptionally clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to the storage units and the convenience of the facility layout.

Professionalism

Reviews highlighted the professionalism of the staff, particularly Joe and Jeff, who were commended for their thoroughness and ability to assist with various customer needs.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases, indicating a need for clearer communication regarding rental rates.
  • CC
    Caroline Carton
    Nov 14, 2025
    5.0
    Love the hard work & dedication that both Joe & Jeff have. They always are willing to help & understanding with my storage needs
  • GP
    gregory Papantoniou
    Nov 7, 2025
    5.0
    Jeff was very helpful Great experience and very convenient. Will definitely recommend using the facility
  • CM
    Cristian Milo
    Nov 6, 2025
    5.0
    Great Service! Great Storage! And the best people to help you out, Joe and Jeff are great!
  • DP
    Dominic Padmore
    Oct 31, 2025
    5.0
    I had a wonderful experience in Glen head with Joe and Bill. Joe & Bill are two gentleman with a wealth of knowledge and experience of not just storage but life. The customer experience at Glen Head exemplifies customer service. I hope new hires are trained at Glen Head before being sent to other sites. Thank you for your time.
  • JM
    Jenny Marino
    Oct 18, 2025
    5.0
    I needed storage for several of my grandparents things in the area and called to inquire about unit availability. I received a call from both Joe and Jeff to discuss availability, go over storage size, and both offered to answer any of my questions… even before committing to renting… all I can say is that I was wowed by the level of customer service straight from the beginning. I arrived to tour the storage unit and met Jeff and Joe in person.. these guys are top level customer service and to top it off… hilarious. I received a tour with Jeff who walked me through the entire building, showed me where to park that is most convenient to get to my unit, showed me how to lock my unit, and also offered to help me in any way possible if I was at the unit at night… again going above and beyond. I hired college hunks the following day to drop off my items into storage and both Joe and Jeff let college hunks in and asked me if I needed help with anything. Overall this is a lengthy way to say that this location coupled with Joe and Jeff is a home run. I look forward to renting another unit in the future or even dropping by just to say hello to these guys. If I could give them 100 stars I would!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.