Brand Certified
Lowe's Home Improvement
4.1(1369 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3030 Sessler Drive, Geneva, NY
14456, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(315) 781-9000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NY-Geneva/2759
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Geneva, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,369 reviews
5 stars
738
4 stars
329
3 stars
128
2 stars
61
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Staff Availability
Many customers reported difficulty in finding staff for assistance, with some noting that the store often appears understaffed.
Product Availability
Customers generally found the store well-stocked with a good selection of products, although some experienced issues with specific items being unavailable.
Delivery Issues
Several reviews highlighted problems with delivery services, including delays and poor communication regarding order status.
Store Cleanliness
The store is often described as clean and organized, contributing positively to the shopping experience.
- GUGeoff Ulster5 days ago5.0I needed a super heavy 8 x 4 x 3/4" MDF board cut into 4 PCs. NATHAN handled everything very professionally, top notch service!!!
- EIElizabeth IrizarryFeb 13, 20265.0Shop there at least once a week and they're always willing to help. Never a bad experience and great selection.
- CHCecelia HarrisJan 29, 20265.0Jenny and Tyler at the Geneva, NY Lowe’s! Thank you! Thoughtful, efficient and professional! Your attention really made a difference!
- KWKathleen WarnerJan 26, 20264.0Wasn't able to find what I needed, no staff asked if I wanted assistance. Did find some excellent quality planters at a good price though.
- JPJeff P.Jan 10, 20261.0This store is always understafed, finding help is like looking for a needed in a haystack. The is only one manned checkout which is usually backed up 4 deep and very slow. The contractor desk is right across for this register and usually has 3 or more people at it which can be bothered to open up and as a contractor thats a problem. I shop the Canandaigua store frequintly as well very different experiance. I can only hope a Home Depot opens close by soon.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Geneva, NY?
You can find products like appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's in Geneva, NY.
What are the store hours for Lowe's Home Improvement in Geneva, NY?
Lowe's Geneva store hours are 6:00 AM to 9:00 PM Monday through Friday, 6:00 AM to 10:00 PM on Saturday, and 8:00 AM to 7:00 PM on Sunday. Holiday hours vary; for example, it is closed on 11/27 and 12/25.
Does Lowe's in Geneva, NY offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What installation services are available at Lowe's Home Improvement?
Lowe's offers various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decking, dishwashers, doors, garage doors, HVAC, lighting, roofing, flooring, fencing, window installation and more.
Are there any nearby places where I can get propane near Lowe's in Geneva, NY?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier where you can exchange or purchase propane.
If I need locksmith services near Lowe's Geneva, where can I go?
Minute Key, located near Lowe's in Geneva, offers key and locksmith services for your convenience.
What nearby places can I visit for outdoor recreation before or after shopping at Lowe's?
Seneca Lake State Park is nearby and offers skate park, park, and lake activities that you might enjoy before or after your visit to Lowe's.
Can I find other home improvement or hardware stores near Lowe's in Geneva?
Yes, nearby places include Tarson Supply Co., which is a home improvement store and hardware store, as well as Bobcat of the Finger Lakes - Waterloo, which offers building supplies and machine rentals.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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