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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 3635 Berry Fields Rd in Geneva, NY today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
401 reviews
5 stars
379
4 stars6
3 stars3
2 stars5
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Tina and Chris, received high praise for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases, feeling that the pricing practices lacked integrity.
Convenience
Customers appreciated the easy access to units, including drive-in capabilities and climate control, enhancing the overall storage experience.
Overall Satisfaction
Many reviews reflect a high level of satisfaction with the service and facility, recommending it to others for storage needs.
- EBEmily ButcherNov 12, 20252.0Was never told my rate was going to increase from $118 to $210. It’s a great facility, just didn’t realize at the time of arranging this that my unit was going to be on the second floor & it gets pretty crowded driving in.
- LWLoletta WilliamsNov 11, 20252.0I chose this facility because it looked clean & they were very friendly & polite getting your business. After about 4 or 5 months the price doubled. I went in to inquire & was told the light bill caused the price to double & he could offer me 80% increase instead of 100%. Be aware of their unethical price increases that are targeted to certain storage units with no good explanation. Definitely moving out the end of the month.
- JRJennifer RodriguezNov 5, 20255.0Tina was amazing. Very knowledgeable and pleasant to work with. Very professional. Highly recommend.
- RTroslynn townsendNov 3, 20252.0I'm not sure about this place I thought it was good but over the months I have noticed some of my items missing. The first time I used perfect it seemed but we found a massive amount of mouse poop. The second time horrible. 2 dead mice in unit . I prayed that I didn't take. Any to the new place. I had specific items missing that I know were packed like 2 Pioneer woman glass cutting boards. A roasting pot that cost me $20. I have the lid but not the top baking pans that had the latches on the sides smh my food trays that u sit on the bed and in the living room. I went back-and-forth with this for months, but I am too CONVINCED SOMEONE STOLE.We are finding stuff missing my daughter's prom dress it's just a lot. I only made this today.Because I saw that another woman was missing over $80000 from her storage unit.Make sure you all get cameras in the units. TRUST NO ONE!
- SCStephen CohenOct 31, 20255.0Smooth arrival and unloading. Clean. Tina in the office was very helpful with all aspects of the rental. Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Geneva, Oak Corners, Seneca Castle, Stanley, Hall, Bellona, Angus, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of US-20 and Pre Emption Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Geneva, NY?
The gate access hours are from 6:00 AM to 10:00 PM daily, while the office is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and major holidays.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including climate-controlled units, drive-up units, indoor storage, non-climate controlled units, and units with drive-up climate control.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies, including boxes, available for purchase both online and at their facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve your storage unit online through their reservation website provided in their profile.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payments.
Is there security and assistance available on-site at the storage facility?
Yes, Extra Space Storage features exceptional security, electronic gate access, and has a resident manager living on site to assist customers.
What nearby stores can I visit to purchase additional moving supplies or groceries when visiting Extra Space Storage?
Nearby stores include BJ’s Wholesale Club and Dollar Tree for moving supplies, and Red Jacket Orchards along with the Farm Store at Red Jacket Orchards for groceries and fresh produce.
How can the nearby transit and automotive businesses help customers visiting Extra Space Storage?
Customers can use nearby automotive services like Friendly Ford, Tradition Chevrolet, and Enterprise Rent-A-Car for vehicle rentals or repairs when moving items. Gas stations like Sunoco and Speedway provide convenient refueling options nearby.
Are there places nearby for quick meals or refreshments after visiting Extra Space Storage?
Yes, Chester’s Chicken offers dining options nearby, and Red Jacket Orchards features a smoothie and juice bar for refreshments.
Does Extra Space Storage provide assistance or resources for estimating storage unit size requirements?
Yes, they offer a helpful Storage Unit Size Guide to help customers estimate how much they can fit in each storage unit, making it easier to select the right size.