Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Garden City, NY Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Garden City area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
516 reviews
5 stars
280
4 stars
151
3 stars
44
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Cliff, Nydia, and Jimmy for their exceptional service.
Store Organization
The store is frequently noted for being clean, well-organized, and spacious, making it a pleasant shopping environment.
Product Variety
Customers appreciate the wide range of organizational products available, often finding unique items they didn't know they needed.
Pricing Concerns
Several reviews mention that the prices are considered high, with some customers feeling that similar products can be found cheaper at other retailers.
Online Order Issues
There are complaints regarding online order fulfillment, including delays and stock issues, leading to frustration among customers.
- AFAmy FayeNov 11, 20251.0We purchased a very expensive custom closet from this company about a year and a half ago. One small hinge broke- it happens, no big deal. What is a big deal is that it’s taken over two weeks and about 15 emails just to get a price and replacement for this one tiny hinge. I’ve spoken with a representative named Marlen multiple times, and she keeps saying it’s “another department” and that she doesn’t know the cost. Apparently, there’s only one person in the entire company who can provide a quote for a hinge. That’s not only inefficient, it’s completely unacceptable for a company at this price point. I even offered to pay for the part and install it myself, yet still can’t get an answer or confirmation that it’s being sent. For a company that sells high-end, “custom” closets, the lack of follow-up and customer service is shocking. If this is how they handle a simple replacement part, I can’t imagine what would happen if something more significant broke. Extremely disappointing experience.
- MFMorgan FedeleOct 20, 20255.0Cliff is the MVP. He helped me today and he was so kind and knowledgeable. It was a very pleasant shopping experience.
- RHryan horneOct 14, 20255.0Nydia was amazing. She helped me track down a few backordered pieces and got everything ready fast for pickup. Totally saved my Container Store installation and the whole experience. Super helpful, on it, and genuinely great energy. Excellent manager; people like her are hard to find, so hold onto her.
- MHM Collection HomeSep 28, 20255.0Highly recommend Corinne!!! She is extremely helpful, patient and extremely efficient! She helped fill in for the designer I have been working with for weeks and when I urgently needed to make changes and get an invoice for a client - she stepped in without hesitation and finished everything for me perfectly. I really appreciate her professionalism!
- JCJessica ColonSep 11, 20255.0Love this place. It’s great for organizing anything and everything. Prices are based on items needed but they do sometimes have seasonal sales like back to school discounts. Friendly staff always available for help.
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options are available at The Container Store in Garden City?
The Container Store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Do you offer special financing options?
Yes, special financing is available through The Container Store Credit Card, which you can apply for online.
Can The Container Store's designers come to my home?
Yes, In-Home Designers offer free home visits to create personalized space design proposals including time and product costs.
Is it possible to get a free design consultation if I don't live near a store?
Yes, a Virtual Design appointment allows you to work with a Design Specialist remotely via phone, tablet, or computer.
Can The Container Store help organize my home?
Yes, In-Home Organizers can visit to organize any space, provide a written proposal, and handle donations and product returns.
What are the store hours for The Container Store in Garden City, NY?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM, with special holiday hours.
What payment methods are accepted at The Container Store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa cards.
Which brands are featured at The Container Store in Garden City?
Featured brands include elfa Custom Closets & Shelving, TCS Closets Custom Closets, and Contained Home Professional Organizers.
Are there any nearby places to visit before or after shopping at The Container Store?
Nearby you can visit Trader Joe's for groceries, Starbucks for coffee, and Paris Baguette for baked goods, all convenient for combining errands or relaxing nearby.
How can nearby stores like Staples and Amazon Locker support my visit to The Container Store?
Staples offers printing and office equipment services, while Amazon Locker provides convenient courier and delivery services, which can complement your home organization and shipping needs.
What nearby retail stores are located close to The Container Store in Garden City?
Nearby retail options include Banana Republic Factory Store, Levi’s Outlet Store, DSW Designer Shoe Warehouse, and lululemon for a variety of clothing and accessories shopping.