Raymour & Flanigan Furniture and Mattress Store

4.7
5386 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 895 East Gate Boulevard in Garden City, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
895 East Gate Boulevard, Garden City, NY
11530, United States

Hours

Reviews

4.7
5,386 reviews
5 stars
4,711
4 stars
353
3 stars
85
2 stars
43
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive phone lines, long wait times for refunds, and dismissive attitudes from staff.

Sales Experience

Several customers praised the sales associates for their helpfulness, knowledge, and patience during the purchasing process.

Delivery Issues

Many customers reported significant problems with delivery, including missed appointments, damaged items, and lack of communication regarding order status.

Product Quality

While some customers were satisfied with their purchases, others expressed disappointment with the quality of furniture and issues with warranties.
  • CB
    Carlos Burbano
    2 days ago
    5.0
    The visit and buying experience was great. Faith was not only patient but informative, friendly and knowledgeable .. kudos to her! However I was not happy with the delivery..which I rate as 2 of 5
  • MS
    Melissa Stender
    4 days ago
    5.0
    Juan and his partner couldn’t have been nicer! They did a great job and quickly assembled all the furniture. Made me feel very comfortable having them in my home!! Thank you so much!!
  • DM
    Dani Mooti
    5 days ago
    5.0
    We walked in looking to replace our vintage whiskey cart coffee table with something smaller to make our living room feel bigger, and we found the prefect table! Huge thank you to Anthony! He was very helpful and efficient! 🫶
  • DH
    Diana Hernandez
    Dec 29, 2025
    1.0
    The worst store ever, I’m still waiting for my refund that THEY messed up on putting the wrong address. I’ve been constantly calling them and no response. The most horrible furniture store ever in my life. Please stay away from this store. Oh and the manager told me about calling me back regarding my refund, NEVER CALLED! I also waited months for my bed frame that they said it wasn’t able to be delivered because of a stain that THEY made. The store wanted me to wait more time … that’s why I decided to go through my refund. Just save your time and don’t buy from here. Customer service is terrible.
  • EG
    Edward Goydas
    Dec 20, 2025
    1.0
    Terrible experience - their phone system and delivery system has been down for two months. Deliveries have been canceling out of the system after you place the order and schedule delivery. If you try to call them for questions, service, repairs they don’t answer and don’t return phone calls. Avoid this company like the plague Very good if you got to the store and for follow up but the phone system and scheduling system is down

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

What types of furniture does Raymour & Flanigan Furniture and Mattress Store offer?

Raymour & Flanigan offers a wide selection of furniture including couches, mattresses, dining room furniture, and bedroom sets.

Where is Raymour & Flanigan Furniture and Mattress Store located?

It is located at 895 East Gate Boulevard, Garden City, NY 11530, USA.