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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Garden City, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
3,002 reviews
5 stars
1,534
4 stars
755
3 stars
245
2 stars
111
1 star
357
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees like John Diaz and Ram, while others reported long wait times and unresponsive associates.
Product Availability
Customers noted that while the store is generally well-stocked, there were instances of items being out of stock or discrepancies between online inventory and in-store availability.
Store Condition
The store is often described as clean and organized, but some customers reported issues with navigation and product placement.
Checkout Experience
Several reviews highlighted frustrations with long wait times at checkout and issues with self-service options.
Return Policy Issues
Customers expressed dissatisfaction with the return policy, particularly regarding gift card refunds and handling of defective products.
- JBjoe bitonti6 days ago1.0I ordered a power washer on 12/31 it took over 2 hours to order. it was supposed to come in today took the day off to receive it. Never received any updates on delivery went to the store today and was told the vendor canceled the order. The assistant manager was very rude and didn't want to be bothered. He should be fired ordered the same exact item on amazon took 10 seconds no wonder retail stores are in trouble. Not going back anytime soon. Is there a ZERO?
- RRreshma rJan 4, 20261.0Horrible customer service. I waited 20 minutes for an employee to help in appliance. Was told he was in the restroom. He was paged twice. I complained to 3 associates that didn't seem interested. I asked for a manager . . . None available. I was ready to buy a fridge. Ended up going online . . . Guess it's not just self check out anymore. Everything is self service. More upset the employees I spoke with didn't seem interested in helping or doing anything. I also asked an associate about applying for a credit card and his response was . . . I guess. Horrible! Lowe's . . . Do better
- JBJD BenisiJan 2, 20262.0I purchased two gift certificates from a Lowe's in NJ and mailed them on Dec 24th via Priority Mail to my two nieces in Florida. They have not received them as of Jan 2nd. Today I drove to Lowe's in Westbury with all my receipts in hopes of deactivating these two cards. I was told the deactivation was not possible. And it was like sending cash. I told the employee that I wish I was given that bit of information when I made the purchase. All I got was an apology but I insisted that it was not their fault. The fault lies with the Lowe's company. In today's technological age, it amazes me that a simple task like deactivating a purchase it's not available. I lost $200 but the experience will last forever. I will never purchase another gift card from Lowe's
- SCSandra CaravanosDec 30, 20254.0Always someone in the front to greet you but they don't have all have the knowledge or answer to a question, very generic
- JJJuan J. De JesusDec 24, 20255.0Well stocked , helpful staff.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Garden City, NY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Garden City, NY.
What are the store hours for Lowe's Home Improvement in Garden City?
Lowe's Garden City store is open Monday to Saturday from 6:00 AM to 10:00 PM and on Sundays from 7:00 AM to 8:00 PM, with adjusted hours during holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, lighting, and many more to help with your home improvement projects.
Which nearby places can visitors check out when visiting Lowe's in Garden City?
Nearby attractions include Dominic's of New York for quick food, Life Time Fitness and Life Time Life Spa for fitness and relaxation, and The Vanderbilt hotel and restaurant for dining and accommodations.
How can I get to Lowe's Home Improvement using local amenities?
Visitors can easily find Lowe's near popular spots such as LifeCafe, LifeSpa, and red roof hotels, making it convenient to combine shopping with dining and other services.
Are there any nearby services that complement a visit to Lowe's?
Yes, nearby services like Blue Rhino Propane Exchange for propane needs and Certified Metal and Glass for custom glass and window installations can complement your Lowe's shopping experience.
Does Lowe's provide support for customers speaking languages other than English?
Lowe's Home Improvement in Garden City primarily offers services in English and Spanish, with in-store translation services available for other languages.