Extra Space Storage

5.0
800 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1 South St in Garden City, NY today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1 South St, Garden City, NY
11530, United States

Hours

Reviews

5.0
800 reviews
5 stars
787
4 stars
8
3 stars
3
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Ricky, Chee, and Mardochée, received high praise for their helpfulness, professionalism, and positive attitudes.

Cleanliness

The facility is consistently described as clean, organized, and well-maintained by multiple customers.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases for storage units, indicating a potential issue with pricing transparency.

Overall Experience

Many customers reported a smooth and easy rental process, highlighting the staff's willingness to assist and provide information.
  • MB
    Malissa Brown
    Nov 14, 2025
    5.0
    It was a delightful experience from walking in I believe his name was Shay not sure and another young lady. It was just all jokes lol just made you feel welcomed!
  • SG
    Sarah Gans
    Nov 13, 2025
    5.0
    I have two units here and when I moved a couple of months ago I misplaced the keys for both units. Rick in the office was so helpful and quickly resolved the issue. Shay helped me by replacing the locks on both units. Both staff members were genuinely happy to help and were quick with a smile. They could not have been nicer. The facility itself is clean, secure and well lit. I have no concerns when I have to go to the facility after dark. I definitely recommend this storage facility for your short and long term storage needs. Thanks again to Rick and Shay for helping me today! Your help was greatly appreciated!
  • DP
    Donnell Perkins
    Nov 8, 2025
    5.0
    I had a great experience at Life Storage. The online move-in was quick, my gate code arrived immediately, and the unit was clean, dry, and climate-controlled. The building is bright with cameras everywhere, carts by the door, and a covered loading area so you’re not battling the weather. Shout-out to the front desk (ask for [Name])—they walked me through lock options and insurance without any pressure, and even helped me find the best unit size so I wasn’t overpaying. Prices were clear, no surprise fees, and access hours are generous. If you want a stress-free move-in with people who actually help, this is the spot.
  • AC
    Allyson Clark
    Nov 1, 2025
    1.0
    I have only been using Extra Storage for only a year and they doubled the cost of my unit. They told us we can reduce our cost by moving our stuff into a larger unit, which doesn’t make any sense. This place is a scam!! They will keep increasing your price until you leave. Don’t recommend 👎
  • HS
    Henry S
    Oct 29, 2025
    5.0
    I AM ANOTHER SATISFIED CUSTOMER! I was assisted by Mardochée Vilain. He was extreamly helpful, knowlesgible, patient, and courteous. I have a unit at another location and he helped me consolidate all my storage lockers under my one account. He also took the time to show me around the Garden City facility to help me pick the units that best suited me.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.