Extra Space Storage

4.8
347 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 35 Merritt Blvd in Fishkill, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, covered loading bay, covered parking, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, heated loading bay, kiosk, commercial tenants, office space available, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
35 Merritt Blvd, Fishkill, NY
12524, United States

Hours

Reviews

4.8
347 reviews
5 stars
324
4 stars
8
3 stars
3
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Jared and Teesha, received high praise for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases and corporate policies, leading to frustration and decisions to move out.

Accessibility

Customers appreciated the easy access to storage units and the convenience of online rental options.

Overall Experience

Many reviews highlight a positive overall experience, with recommendations for the facility based on the quality of service and cleanliness.
  • TP
    Taylor Peets
    2 days ago
    1.0
    I purchased a storage unit on December 12th 2024 and my monthly payment was $172.00 that I signed up for. I then payed January and February of 2025 at $172.00 . Starting in March 2025 my payment increased to $272.00 and I immediately called the manager who stated that because the promo rate was over it increased and that would be my new monthly rate. I asked him if he could lower it because I didn't realize I was signed up for a promo rate and he agreed to lower it to $212.00 starting next month in April 2025. I continued to pay $212.00 for April, May, June, July, August and September 2025. I was then charged $300.00 for October and November 2025. I called the business to let them know my payment was increased and asked why? I never received and email or a new contract to sign. The manager stated on the phone that a postcard was sent out for the new monthly payment and because it was not returned they can increase my monthly bill. Not even a letter but a postcard that ANYONE can read and that you can't put my legal info on because it is not enclosed or secure. I never received a postcard in the mail and I let him know. I asked if I could receive my monthly payment of $212.00 again and he stated no. I canceled my Insurance on my belongings at $26.00 and the new payment he could drop me to would be $236.00. I don't believe that this is fair and I believe it is illegal as well. I never signed a new contract. I haven't had the unit for a year and the price has increased twice without my authorization.
  • AB
    Alan Brownstein
    Nov 5, 2025
    5.0
    Everything was done right by Teesha - explaining how to figure out how much storage space was needed, the price, giving a tour (very clean) optional 5x10 spaces available, explaining how everything works, answering all questions and helping on moving day. Clap! Clap! Clap! Clap! Clap! Clap! Clap! Clap! Clap! Clap! Clap! Clap! Teesha, take a bow because you deserve the applause for being super helpful. Alan
  • LM
    Liz Mooney
    Nov 4, 2025
    5.0
    Ms. McKenney was so pleasant and patient while helping me get started with the process after I messed up my reservation for the 5x5 unit. She’s always a pleasure every time I see her. Thank you so much!
  • SM
    Stefanie M
    Oct 20, 2025
    5.0
    Easy, reasonably priced, clean, super customer service! The manager is responsive and goes out of the way to support customers.
  • BK
    Betty Krieg
    Oct 18, 2025
    5.0
    I was greeted by Teesha and she explained everything very throughly about the storage unit. She was extremely pleasant and very professional and answered all my questions. I like the facility because it’s secure, clean and heated.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.