Raymour & Flanigan Furniture and Mattress Store

Reviews

• SS

  Sabreena

  2 days ago
  5.0
  I was helped by a lovely salesman, Mo Zaidi, who was attentive and helped me with any questions I had. He advised me what worked and didn’t work in my room and made sure I was getting the best deal. He took care of us really well and I would highly recommend him to others!
• DW

  Drink water

  2 days ago
  5.0
  I had a great experience at Raymour & Flanigan and wanted to thank Mark for his excellent customer service. He was very helpful, patient, and knowledgeable while helping me choose the right furniture. He made the entire process easy and stress-free. If you’re shopping here, I definitely recommend asking for Mark!
• PD

  Pat Donlon

  2 days ago
  1.0
  We purchased a sofa from Raymour & Flanigan just one year ago, and it is already sagging significantly in the main seating area — to the point where you feel like you’re falling into the couch. This is completely unacceptable for furniture that is only a year old. What makes this even more frustrating is that the same issue was “repaired” just five months ago when the cushion was restuffed. Now it is sagging again in the exact same spot. The person on phone classified it as “normal wear and tear,” stating that a defect would have been noticed within the first month of having couch. Additionally, a representative on the phone stated that sagging is normal. I asked to clarify whether their position is that a one-year-old couch — already serviced once for the same problem and now sagging to the point of feeling unstable — is considered normal. If that is the case, it suggests that customers should only expect a fully supportive couch for a very short period before sagging becomes acceptable. A sofa that visibly dips even after sitting unused for hours reflects premature failure of cushion support, not ordinary wear. We are extremely disappointed in how this was handled, especially considering the cost of the furniture and the extended protection plan. Based on this experience, we will not be returning as customers and will not be recommending Raymour & Flanigan to friends or family.
• TL

  Teresa Lopez

  Feb 20, 2026
  5.0
  Popped into the Farmingdale free standing store looking to check out area rugs. Was able to find 2 amazing looking and feeling rugs (that come in multiple sizes) at good sale prices that will be directly delivered to our home via FedEx carrier. While there also came across a beautiful lamp and vase. The lamp will also be directly delivered to the house and vase we were able to take home. The sales associate that assisted us was Albert. He is a kind seasoned salesman that was never pushy, just very informative and knowledgeable of current deals and discounts, and helped navigate us to what we were looking for. He did run into some tablet connection issues when processing our order, but stayed calm and cool while troubleshooting, even bringing a floor manager in to aid forward. They made us aware of recent software updates the chain recently had, and quickly pivoted to complete the transaction successfully. I highly recommend and will continue to come to this location for future upcoming needs.
• RR

  Rand

  Feb 18, 2026
  5.0
  Albert was absolute pleasure! My family and I typically don’t like to be surrounded but when Albert offered to help and answer any of our questions, it was heavenly helpful. We took plenty of time and he was always near sight to ensure we had everything we needed, whether it was information, water or even a listening ear. If you go to Raymour and Flanigan in Farmingdale, I highly recommend you ask for Albert Gomez and you will not be disappointed. You might even walk out with the bed of your dreams, just like I did!

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