Lowe's Home Improvement

4.1
1649 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Farmingdale, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
90 Price Parkway, Farmingdale, NY
11735, United States

Hours

Reviews

4.1
1,464 reviews
5 stars
791
4 stars
367
3 stars
105
2 stars
52
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful, leading to significant dissatisfaction.

Store Cleanliness

Many customers noted that the store is clean and well-organized, contributing positively to their shopping experience.

Product Availability

Customers appreciated the variety of products available, particularly in the garden section, but some experienced issues with stock and delivery times.

Checkout Experience

The checkout process was generally reported as quick and efficient, although some customers faced delays due to staff shortages.
  • MH
    Matthew Homan
    Dec 28, 2025
    5.0
    Frank helped us at the Pro Desk / register — excellent service, fast checkout, helped us load and understood our discounts . Give this guy a raise
  • WM
    Wilmer Martinez
    Dec 26, 2025
    4.0
    Me encanta ya que si tienes preferencia del español tienen kien avle y sobre todo no te asen esperar
  • RB
    Rich B
    Dec 21, 2025
    3.0
    Let me see, I walk inside.They had stuff on the shelves, I chose some stuff off the shelves paid for it and left.That's about it
  • EF
    Eric Farbman
    Dec 21, 2025
    1.0
    Lowes has horrible customer service and I will never shop there again. I received a secret Santa gift that was a tool I didn't need and it only sold at Lowes. I went to the store to customer service to get an exchange for something else. The customer service associate told me you need a receipt. I explained the situation and he told me the same thing. I asked to see the manager. He called him on the phone and told the manager the situation. I did not see or speak to the manager. The store was pretty much a ghost town on Friday December 19th 2025. The representative tell me the Manager said the same thing "no receipt no exchange " this is the store policy. I believe this is a very poor policy especially during the holiday season when people are exchanging gifts. Most stores/business will take back an item and if you don't have a receipt they will allow an exchange or store credit. The item I had retailed for $48.95 at Lowes. I can't believe that they are will to loose a customer for that but it is true. I call their corporate customer service and got the same disappointment. They really don't see to care about their customers. As a matter of fact. The corporate representative said do what you want this is the policy. So here I am sharing this terrible experience with the public. I have shopped there for years and spent a lot of money. They are loosing a good customer. I don't suggest giving them your business. Home Depot and Ace Hardware don't treat their customers like this.
  • TL
    Tim Lapine
    Dec 8, 2025
    1.0
    The worst experience in a big box store ever felt like I was in a third world country will be there seemed coherent only a few people working that I could find. Had to leave wanted to buy flooring couldn't do it!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.