Lowe's Home Improvement

Reviews

• RP

  Richard Palmer

  Jan 2, 2026
  5.0
  Keri and other employees were very helpful and friendly.
• DG

  doug getman

  Dec 21, 2025
  3.0
  It was ok the workers could of been more helpful
• CV

  CSK Voids

  Dec 11, 2025
  5.0
  Peyton at the Pickup Desk was a very nice and helpful guy. other staff seemed knowledgeable and friendly.
• BC

  brian carpenter

  Dec 2, 2025
  1.0
  Went to the Elmira store looking for replacement starter pull cord for my snow blower. Was trying to get it workin due to an impending storm the next day. Used the phone up and nothing came up. Walked around looking in the mower section and rope sections not seing anything. VERY LITTLE customer service on the floor. Not one person asked if the could help me. Found two older gentlemen associates in the lighing section talking about wineries. Told them what I was looking for and where I had looked. They told me that's where it shoul be so they must be out. Looked on thier phone, same as I had done, and told me they couldn't find anytying either. They didn't even walk over the to the mower section to look or even TRY to help me out. Seemed as if I was putting them out by asking for help. Needless to say I didn't find what I needed. I have been there many times due to the proximity to my house. WORST CUSTOMER SERVICE EVER!!! I will be taking my business to Home Depot despite the fact that it is furthere away, but someone always asks if I need help soon after I arrive.
• MM

  Michael S Baart (Mr.Authentic)

  Nov 19, 2025
  3.0
  That was the first time that I've ever been in that store that day I spent $58 paint is very expensive there I wouldn't suggest buying it unless you just getting a $22 cheap stuff. Tools are very nice tho I bought a 12-inch pry bar AKA flat bar and also a 7-inch at $12 and some change. The female that was on duty and painting department was nowhere to be found at first so I had to press the button I put a couple items on the counter then walked 15 maybe 10 ft away still in I contact she comes out of nowhere it takes my stuff and put it back on the shelf like common Sense somebody just push the button and you don't care to do your job and find out what do you think the items that were on the counter press the button and now they want to be put back on the shelf haha funny but no seriously and then when I approached her as she's halfway down the aisle cuz she's speed walking on the phone for the store in a private call not a business call for the store I kind of overheard a few words that were said and you wouldn't say that to a customer so I know she was using the store phone for her personal use is she brushed me off in continue to walk but she heard me cuz you turned around and looked at me and said in a minute I'm on the phone as I had to speak up again and ask for the things in her hand back so that she hung up the phone and then as we were walking back to the counter she goes and takes care of the person that was at the counter when me and her were walking back even though I was next customer to be taken care of and then to top it all off I ring up all the items and it gives you a price there at the bottom, right and then I pressed the button that says pay and all of a sudden it adds another $8 and some change to the bill like why would you show a person an amount and then have them press pay and then all of a sudden I totally different amount appears more expensive I understand that it's tax but still taxes included in each item that is rung up not at the end all I'm saying I'll never go back to that store again but I'll go with three stars cuz it's Lowe's and it was clean

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