OUR HISTORY
VP Supply was founded in 1965 by Marv Miller and Elliot Curwin. From its inception as a small wholesale plumbing supplier serving the greater Rochester area, it has since grown into a sprawling, multi-branch corporation serving New York and Western Pennsylvania with a wide array of products and services. While this expansion has widened the product offerings and geographic territories VP is able to service, the singular, unwavering focus on unparalleled customer service that was established decades ago has remained at the forefront.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.