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Store your belongings at Extra Space Storage on 6523 Basile Rowe in East Syracuse, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, military discount, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
351 reviews
5 stars
323
4 stars
12
3 stars3
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Renee, Kent, and Becca, received high praise for being friendly, helpful, and accommodating, making the rental process easy for customers.
Facility Condition
While many customers appreciated the cleanliness and security of the facility, there were serious complaints about rodent infestations and moisture issues affecting stored items.
Pricing Concerns
Some customers expressed dissatisfaction with steep price increases, describing them as potentially unethical or price gouging.
Overall Experience
Most reviews reflected a positive overall experience, with many customers stating they would recommend the service and return in the future.
- JJJamie Johnson3 days ago5.0Renee and Tara were extremely helpful when I was renting
- DGDODR GCLLCNov 11, 20255.0Great experience, staff very helpful, and professional to deal with.
- ALAryana LairdNov 10, 20255.0Office was very clean and smelled great! Renay was able to show us a unit that fit our needs. She new the best size. It feels very secure and safe and it has lights outside on the buildings so you can see if you go after dark. Great staff and Renay was warm and welcoming.
- MDMatt DefrancoNov 1, 20255.0Rene was extremely helpful and welcoming...I wasn't sure what to expect and she made it easy peasy!! I definitely recommend this place!!
- TETeeTee ElliottOct 29, 20255.0Got the info I needed for my husband from Renee. She was kind and knowledgeable. We'll probably rent but unsure yet.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of East Syracuse and surrounding areas, including Dewitt, Messina Springs, Minoa, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Bridge St & I-690.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in East Syracuse?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access, climate-controlled units, non-climate controlled units, vehicle storage, and boat storage options.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies online and at local facilities for purchase.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is there a manager or staff available to assist during office hours?
Yes, there is an on-site resident manager available during office hours to assist with your storage needs and moving supplies.
Does Extra Space Storage offer military discounts?
Yes, Extra Space Storage offers a military discount to eligible customers.
What are the holiday closures for Extra Space Storage?
The facility is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Day (Jan 1, 2026), and Independence Day (July 4, 2026).
How can nearby Life Storage benefit someone using Extra Space Storage?
Life Storage nearby offers additional storage options and truck rentals, which can be convenient for customers needing moving trucks or extra storage space.
What nearby services can help with moving into Extra Space Storage?
Two Men And A Truck, located nearby, provides moving services and garbage collection, which can assist customers in their moving process.
Where can I grab a coffee or quick snack before or after visiting Extra Space Storage?
Dunkin' Donuts is located nearby, offering coffee and donuts for a convenient stop during your visit to Extra Space Storage.