Brand Certified
Lowe's Home Improvement
4.1(1236 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
825 Montauk Highway, East Patchogue, NY
11772, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(631) 687-6220
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NY-East-Patchogue/2731
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in East Patchogue, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,236 reviews
5 stars
707
4 stars
261
3 stars
103
2 stars
42
1 star
123
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being knowledgeable, friendly, and willing to assist, particularly in departments like gardening and tools.
Customer Service Issues
Several reviews highlighted significant problems with customer service, including unhelpful staff, poor communication, and unresolved complaints.
Stock Availability
Customers frequently reported issues with items being out of stock or discrepancies between online inventory and in-store availability.
Pricing and Value
While some customers found the prices to be a bit high, others appreciated the good value and deals available, especially with discounts.
Store Cleanliness
The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.
- JMjerry medlinFeb 18, 20264.0A little bit more expensive than the other stores
- EFEdward FloreaFeb 6, 20265.0Staff at this location are awesome! Thanks always reaching out, caring and looking to help. 5 stars is reinforced by the manager! What an amazing guy! Always on the floor, hear him talking to staff and greeting all with a smile and willingness to hear you out. Yes not in the back, not out of sight! But walking the floor and helping out! Came in looking for cardboard for a south ocean middle school play, manager, heard and went out of his way to support the community production of Bye Bye Birdie. Thank you all! I am in your store 2-3 times a week and returned today looking to purchase a dishwasher to return the support! Manager again walks by sees me and reaches out to see if I need help, I have a question regarding a unit and he looks it up, gives me availability and answers my questions on the spot. Thank you again!!!!
- ARAdam RhodesJan 30, 20262.0They are always out of stock of display items. CONSTANTLY . Go to Medford. Waste of time every time I go there.Blinds, vanity , you name it.
- MCMiguel CutignolaJan 25, 20265.0Great value
- GOGoran OJan 4, 20265.0I needed some help at the plumbing section and Brandon C. was super fast to get there and help. My filtered water faucet had some strange connections and as usual USA has so many non sense non standard "standards'. So if you're looking for 3/8" fittiting or tee you can easily get wrong one that's not "compression" type. It will be too big. Or too small and they are both "3/8". Brandon C was super super helpful and I was able to find exactly what I needed. He wasn't only helpful but also very patient. Until the last moment he was very dedicated to help. Project finished sucessfully. I did waste one day at Home Depot before this and had to return everything I got there.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in East Patchogue?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor equipment, garden tools, and more, suitable for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in East Patchogue?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours applying on certain days.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What is Lowe's policy on item returns or exchanges?
Most items can be returned within 90 days. Returns can be started online for items bought on Lowes.com or in-store with proof of purchase at the customer service desk.
What types of installation services does Lowe's Home Improvement offer?
Lowe's offers installation services including appliances, cabinetry, flooring, doors, windows, HVAC, lighting, fencing, roofing, and many more home improvement installations.
What nearby dining options are available when visiting Lowe's in East Patchogue?
Nearby restaurants include Buona Fortuna 2, Carlito's Pizzeria, Buona Fortuna, My Hero fast food, McDonald's, Tim Hortons coffee shop, Subway sandwich shop, Sumou sushi restaurant, and How May Kitchen for Chinese and American cuisine.
Are there any nearby places for entertainment close to Lowe's Home Improvement in East Patchogue?
Yes, nearby entertainment options include Patchogue Theater for cinema and arts and Michael Braceland Art Gallery for art exhibits and concerts.
Which nearby services can help with moving or storage when shopping at Lowe's?
Nearby you can find U-Haul Neighborhood Dealer and U-Haul Moving & Storage of East Patchogue for truck rentals and moving services, making it convenient to transport home improvement materials.
What payment methods are accepted at Lowe's Home Improvement store in East Patchogue?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website