Lowe's Home Improvement

4.1
1225 reviews

About

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Find everything you need for home upgrades at Lowe’s in East Patchogue, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
825 Montauk Highway, East Patchogue, NY
11772, United States

Hours

Reviews

4.1
1,110 reviews
5 stars
621
4 stars
250
3 stars
94
2 stars
38
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and going above and beyond, many customers report poor service and unhelpful staff.

Product Availability

Customers frequently mention issues with product availability and stock discrepancies, leading to frustration when items are not found as advertised.

Store Experience

The store is generally described as clean and organized, but there are complaints about the lack of staff assistance and long wait times for help.

Positive Staff Interactions

Several reviews highlight specific employees who provided excellent service, indicating that positive experiences can vary significantly depending on staff availability.
  • CS
    Christina Sanchez
    1 day ago
    5.0
    Very knowledgeable & helpful.
  • GO
    Goran O
    Jan 4, 2026
    5.0
    I needed some help at the plumbing section and Brandon C. was super fast to get there and help. My filtered water faucet had some strange connections and as usual USA has so many non sense non standard "standards'. So if you're looking for 3/8" fittiting or tee you can easily get wrong one that's not "compression" type. It will be too big. Or too small and they are both "3/8". Brandon C was super super helpful and I was able to find exactly what I needed. He wasn't only helpful but also very patient. Until the last moment he was very dedicated to help. Project finished sucessfully. I did waste one day at Home Depot before this and had to return everything I got there.
  • II
    IRV
    Dec 29, 2025
    5.0
    East patchouge. Employees. So nice thank you so much for a great experience
  • JK
    Jung Kim
    Dec 18, 2025
    1.0
    Literally wasted 30 minutes in freezing cold garden center with my wife and baby trying to buy a Christmas tree. I don't know what was up there's literally more than 6 people chilling in the cashier and returns area but no one was available to help.
  • MP
    Michael Pitocchi
    Dec 14, 2025
    1.0
    No snow shovels

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.