Brand Certified
Lowe's Home Improvement
4.2(1144 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
872 Route 13, Cortland, NY
13045, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(607) 756-1220
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NY-Cortland/1953
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Cortland, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.2
1,144 reviews
5 stars
650
4 stars
257
3 stars
117
2 stars
32
1 star
88
- CMCody MortonMar 4, 20265.0Recently purchased a new dishwasher for my home and Ibrahim at the Cortland location went above and beyond to make sure I got the product I was looking for at the best price possible. From the moment we started our conversation he made the purchase so smooth. He even set up delivery. Awesome job Cortland Lowe's.
- LWLukall WhiteFeb 17, 20263.0This is a depressing store where the store manager doesn't bother to acknowledge customers as he passes them in the aisles. There are a few long-time employees who are excellent. There are some newer employees who take the job and customers seriously. The bulk of the employees here are not worth their salt. If you go there and you know you are going to have questions, bring a handy friend or family member with you.
- XDXenobia DarkstarJan 1, 20261.0Hope you like waiting 20 minutes for a curbside pickup.
- ASAngiolino ScapinNov 25, 20255.0Great store with great prices
- BCBelinda CinquantiOct 20, 20251.0I went on and asked two staff personnel, who were talking to one another, where a product was. They were nice and looked it up for me and stated where the department and isle was. I got to the isle/department and there wasn't anyone around. I said, "heck with this.". On my way out of the store, there were many groups of staff personnel who were talking to one another and not paying attention to the customers who were in the store. I went to another store (their competitor), where they were excellent in assisting me with the items I needed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Cortland, NY offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What services are available at Lowe's Home Improvement in Cortland?
Services include installation of appliances, cabinets, countertops, flooring, blinds, doors, roofing, and more, as well as free delivery, free haul away, easy returns, and easy exchanges.
What are the store hours for Lowe's Home Improvement in Cortland, NY?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's in Cortland offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find and track my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates will be sent as your order status changes.
Are there any nearby dining options if I visit Lowe's in Cortland?
Yes, nearby you can find Moe's Southwest Grill and Garcia's Mexican Restaurant for Mexican cuisine, Taco Bell and McDonald's for fast food, and 7 Brew Coffee for coffee and snacks, offering convenient dining options before or after your visit.
What nearby stores or services could complement a visit to Lowe's in Cortland?
Nearby stores like Price Chopper Supermarkets for groceries, Dollar Tree for discount goods, and Rhomer Carpet for additional floor covering supplies can complement your home improvement shopping.
Are there any nearby automotive or related services close to Lowe's in Cortland?
Yes, Splash Express Car Wash is nearby for vehicle cleaning, making it easy to combine errands while visiting Lowe's.
What payment methods are accepted at Lowe's Home Improvement in Cortland?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
How can customers get support or contact Lowe's Home Improvement in Cortland?
Customers may contact Lowe's primarily by phone at +1 607-756-1220 or via email at customercare@lowes.com for support and inquiries.
Brand Certified Facts from Lowe's Home Improvement
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