Raymour & Flanigan Furniture and Mattress Store

4.8
1916 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 1695 Route 9 in Clifton Park, NY to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
1695 Route 9, Clifton Park, NY
12065, United States

Hours

Reviews

4.8
1,916 reviews
5 stars
1,691
4 stars
119
3 stars
28
2 stars
25
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness, knowledge, and friendliness of the sales staff, with specific mentions of individuals like Doug, Erica, and Stephen.

Delivery Experience

While some customers had positive experiences with timely and professional delivery, others expressed frustration with delays and communication issues.

Store Environment

The store was frequently described as clean and welcoming, with a good selection of furniture, although some customers noted discomfort with staff lounging in the showroom.

Sales Process

Customers appreciated the low-pressure sales approach, allowing them to browse comfortably while receiving assistance when needed.
  • KK
    Kathleen K
    1 day ago
    5.0
    Maria was excellent in helping me find the furniture I need.
  • AO
    Alice O'Bryan
    2 days ago
    5.0
    I had a great experience shopping for a mattress at the Clifton Park Store. Stephen Perez, the sales associate was knowledgeable, understanding, helpful, courteous and patient, it was pleasure doing business with Stephen. I am more than satisfied, and I left feeling confident that if I should have any questions or concerns I would be taken care of. The delivery was also a positive experience, the delivery man was friendly and helpful. And the delivery arrived during the timeframe given. And now I’m thinking of another purchase I’ve been needing. Thank You Stephen and R&F.
  • AP
    Angela Pettis
    Dec 31, 2025
    5.0
    Michael Wojnar was excellent, prepared for some issues with , Resolved everything patiently and courteously very kind and knowledgeable. Excellent service and Pamela at checkout was wonderful too!
  • LC
    Leo Chen
    Dec 16, 2025
    3.0
    Nice website, decent demonstration, self-righteous delivery. As a furniture store, it is OK to have limited service during browsing because the self-experience is the most important. However, the last minute delivery will determine the final expression. Everyone needs to go for work, thus you need to give the scheduled time window very carefully during the weekdays. For my instance, the initial 8:00-9:45 AM window on Tuesday seems to be a comfortable slot as I can still go to work without any hassle. However, it will be more and more frustrating when you find the truck gets stuck forever in the previous location and there is no contact information. And you know what, the first message is to ask for delivery tips. Aha! If needing tips, you need to prove yourself first. If not available to accomplish your own words, just say we can be only available for delivery during the weekends. Don't give expectations and then destroy them.
  • SS
    Sandeep Sambaraju
    Nov 26, 2025
    1.0
    My experience was deeply frustrating and far below acceptable standards. From the moment I arrived, I did not feel welcomed. When I attempted to ask straightforward questions, the customer service staff repeatedly complained about “having a long day” and spoke with clear irritation, as if my presence was an inconvenience to them. Their impatience, lack of courtesy, and dismissive behavior were completely unprofessional and created an uncomfortable and unpleasant environment. This level of service is unacceptable and needs to be addressed

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

What products can I find at Raymour & Flanigan Furniture and Mattress Store in Clifton Park?

You can browse a wide selection of high-quality furniture and mattresses, including couches, dining room furniture, and bedroom sets.

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 1695 Route 9, Clifton Park, NY 12065, USA.